What are the responsibilities and job description for the Inside Sales Support position at Lighting Connection?
Job Title: Inside Sales Support
Company Overview:
Lighting Connection is a dynamic and innovative company specializing in high-quality lighting solutions. We are committed to providing exceptional service and expertise in the lighting industry. Our team values creativity, collaboration, and a dedication to ensuring our customers find the perfect lighting for their needs.
Key Responsibilities:
- Provide exceptional support to the sales team by managing customer inquiries, orders and follow-ups.
- Assist in preparing quotes, orders, deliveries, and inventory management for lighting products.
- Collaborate with team members to streamline processes and improve sales strategies.
- Maintain and update customer records in the database to ensure accurate information.
- Troubleshoot and resolve customer issues, demonstrating strong problem-solving skills.
Required Skills and Qualifications:
- Previous experience in sales support or a related role within the lighting industry preferred.
- Intermediate proficiency in Microsoft Office Suite (Excel & Teams especially).
- Strong problem-solving abilities and a proactive approach to challenges.
- Adaptability to change and openness to learning new tools and technologies.
- Excellent communication and interpersonal skills to build relationships with customers and team members.