Commercial Insurance Customer Service Representative

Lightship Insurance is a boutique insurance agency that does things differently than the competition.

We try to see things through the eyes of our clients. We are tenacious and work hard to provide our clients with the best insurance coverage possible at a reasonable premium. We like to have fun and engage with our clients and fellow teammates.

We are looking for an optimistic, detail-oriented commercial insurance professional to help service and grow our commercial lines book with a positive can-do attitude.

1) Service & cross sell commercial lines insurance book by monitoring expiration lists, requoting, working with standard markets and E&S insurance carriers.

2) Service Contractor book of business, including detailed endorsements requiring knowledge of contractor insurance.

3) Answer Phones and emails promptly and in a pleasant manner. Reply to day-to-day service requests from account managers and customers, including timely processing of new business, renewals, endorsements, audits, and cancellations, including Invoicing.

4) Certificate and endorsement processing, utilizing online company portals to efficiently quote, bind, and issue.

5) Utilize Gmail, G Drive and Ez Lynx efficiently.

6) Other miscellaneous tasks, we never get bored since there are always projects to work on.

Minimum Requirements:

*Commercial Insurance Customer Service experience a must

*Colorado Contractor Insurance Knowledge & Property a Huge Plus

*Optimistic Attitude, Team player and strong communicator

*Strong Working knowledge of email and computers

* EzLynx Management System experience a plus

*Detailed-oriented and great organization skills required

*If you want to be micro managed do NOT apply

Benefits and Perks:

Full time or part time, flexible starting hours (i.e. 8-4,9-5,10-6 your choice), flexible

Hybrid work, some from home some in the office, we are flexible

*Competitive Base Salary of $40,000 to $80,000 based on experience

*Excellent monthly bonus based on new business sales and rewrites (averages $5,000 to $15,000 in additional annual income)

*100% Paid Healthcare

*5 weeks of flexible time off per year, and additional 10 paid holidays,

*Third Friday of the month paid afternoon off.

* 401k plan with employer matching after 6 months.

*Awesome location in Central Denver, close to restaurants and businesses.

*Comfortable individual offices

*Life/Work Balance is important to us

*Smokers need NOT apply, owner has a severe smoke allergy.

Work from home options possible after training is completed

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Work Remotely

• Hybrid

Job Types: Full-time, Part-time

Pay: $40,000.00 - $80,000.00 per year

Expected hours: 40 per week

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• Day shift

Education:

• High school or equivalent (Required)
• College Preferred

Experience:

• recent business Insurance: 3 year (Required)

License/Certification:

• Property & Casualty License (Required)

Work Location: In person & Remote