Learning and Development Coordinator

Description

 Job Overview
The Learning & Development Coordinator is a role within the Human Resources team that focuses on the facilitation. The role will provide auxiliary support to business departments creating cross functional training for their areas. This individual will focus on training improvement with systems and processes for development, tracking and evaluating training. As the company is actively growing, this role will gain immediate and significant exposure to company-wide initiatives and be part of a driving change while focusing on employee development and experience. 

Duties & Responsibilities

• Supports Human resources, and operational initiatives such as software training, management and leadership training, employee onboarding etc.
• Delivers advanced      product training and effective communication skills 
• Influences discussions, round tables, and feedback sessions for training development 
• Collaborate with others to develop or source learning content for initiatives in a variety of      media formats *(guides, manuals, videos etc.) and modalities (live, on-demand, in-person, virtual, e-learning)
• Works independently and      with colleagues to accomplish the full cycle—assess, plan, develop,      coordinate, monitor and evaluate—of employee development and training      experiences.
• Creative approach to      material and process expectations. 
• Strives to improve      technology related to learning and development.
• Ensures that training      materials and programs are current, accurate, and effective.
• Develops and delivers      internal communications related to L&D events and resources to ensure      learners are fully supported in their development.
• Tracks completion and      maintains records of training and development activities, attendance,      results of tests and assessments, and retraining requirements, following      up with managers or employees as needed.
• Conducts follow-up of      completed training to evaluate and measure results.
• Proposes and implements      modifications to content, approach, facilitators, or other aspects of      L&D programming to improve results.
• Serves as an L&D      knowledge resource and review checkpoint for business leaders developing      and delivering subject matter specific training in their area.
• Other duties assigned in      response to company needs.
• Evaluated effectiveness      of training conducted. 

Required Skills & Abilities

• Extremely organized and      shows exceptional ability and enjoyment in management of detailed project      plans, data tracking etc.
• Establishes and      maintains expertise in subjects taught and continuous follow up actions as      needed. 
• Excel in critical      leadership skills such as project management, planning, prioritization,      communication etc. 
• Assess all functional      execution, identify gaps in performance, practice and policy; direct      action planning, implementation and execution to improve operating      results. 
• Self-motivated with      leading experience in career development. 
• Coach and motivate team      employees to exceed key performance measures with leading results 
• Responds appropriately      to learner needs (clarification, examples, feedback) 
• Identifies alternate      solutions/learning when delivery challenges arise (materials, content,      virtual, and F2F meetings) 
• Problem solving and      critical thinking, enjoys the process of designing, building, and      executing programming and workstreams.
• Ability to outline      requirements, then research and evaluate training options.
• Comfortable working      independently to drive progress, as well as collaboratively, and able to      judge when each approach is appropriate.
• Ability to travel 
• Adept at working      effectively with people at all levels of the organization, including      members of management and HR staff.
• Excellent in-person,      virtual, and written communication skills.
• Proficient with      Microsoft Office Suite and Microsoft 365 or related software.

Education & Experience

• Minimum 3 years’      experience in or significant exposure to human resources and/or employee      development and training.
• Proficient in software      systems and training modules 
• Experience in adult      learning and/or instructional design is a plus.
• Human Resources team      experience, a plus.

Salary : $50,000 - $60,000