What are the responsibilities and job description for the Service Advisor position at Lightspeed Motorsports LLC?
*Job Summary*
We are seeking a dedicated and knowledgeable Service Advisor to join our team. The ideal candidate will act as a liaison between customers and the service department, ensuring that all automotive service needs are met with exceptional customer service. The Service Advisor will utilize their automotive knowledge to provide accurate diagnostics, recommend services, and facilitate smooth communication throughout the repair process.
*Responsibilities*
- Greet customers and assess their service needs.
- Provide detailed explanations of services and repairs needed.
- Prepare work orders and maintain accurate records of customer interactions.
- Handle cash transactions and manage customer payments efficiently.
- Collaborate with mechanics to ensure timely completion of services and repairs.
- Follow up with customers regarding their vehicle status and any additional services required.
- Maintain a clean and organized service area to enhance customer experience.
- Uphold dealership standards for customer satisfaction and service quality.
*Skills*
- Strong customer service skills with the ability to communicate effectively with clients.
- Proficiency in diagnostics and familiarity with various repair processes.
- Experience in service writing and knowledge of automotive service procedures.
- Cash handling experience is preferred for managing transactions accurately.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Previous experience in a dealership setting is a plus, particularly in roles related to mechanics or automotive services.
- A strong understanding of vehicle maintenance, including brake repair and suspension systems.
Join our team as a Service Advisor where your expertise will contribute to delivering outstanding automotive service while enhancing customer satisfaction!
Job Type: Full-time
Pay: $59,677.00 - $65,220.00 per year
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Experience:
- Cash handling: 1 year (Required)
- Dealership experience: 1 year (Preferred)
- Sales: 1 year (Preferred)
- Service writing: 1 year (Preferred)
Work Location: In person
Salary : $59,677 - $65,220