What are the responsibilities and job description for the Facility Coordinator position at Lil' Kickers of Danvers / Wilmington?
Employee Benefits:
- Free Membership
- Employee Discounts on programming
- Competitive Wages
- Flexible scheduling
- Free beverages and concession discounts
- Eligibility to join house basketball and soccer league teams
Company Overview:
Danvers Indoor Sports is a family run business dedicated to providing top notch facilities, leagues, and programs. We offer soccer, basketball, lacrosse, volleyball, camps, parties, along with many other programs and classes!
Job Summary:
This position is unique because facility coordinators are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have.
Duties & Responsibilities:
- Professional telecommunications etiquette when on the phone and sending emails
- Assisting with sales of programming and customer memberships
- Troubleshooting customer questions and inquiries regarding their program of interest
- Understanding and proper use of our Point of Sales and scheduling systems (DASH and Acuity)
- General facility upkeep and minor maintenance
- Proper food & beverage handling, product knowledge, serving and performing accurate transactions
- Performing proper cash handling and credit/debit transactions
- Providing excellent customer service in face to face customer interactions
Qualifications:
- Minimum of one-year customer service experience
- Undergo a background check
- Authorized to work in the United States
Preferred Skills:
- Team player and strives to be as proactive as possible
- Detailed-oriented and able to multitask and manage time effectively
- Ability to build rapport with all customers & families who come into our facility
Salary : $15 - $22
