What are the responsibilities and job description for the Cafe - Key holder position at Lilikoi Kitchen?
Café Key Holder
Lead with Passion, Foster Community, and Deliver Excellence!
Overview
Are you an experienced Café Manager or Hospitality Leader who thrives on creating exceptional guest experiences? Do you have a passion for artisanal food and beverages, team leadership, and building strong connections within your community? Join us as we bring our mission to life: “Committed to connecting with our community through high-quality, artisanal food, great personable customer service, and a warm, welcoming environment.”
As the Café Manager, you’ll oversee daily operations, ensuring seamless service delivery, product quality, and a vibrant customer-centric environment that keeps guests coming back.
Key Responsibilities:
- Leadership & Team Management: Supervise, train, and mentor café staff to deliver exceptional, personable customer service. Foster a collaborative team culture aligned with our values.
- Operations Management: Oversee day-to-day café operations, including inventory management, supply ordering, and ensuring compliance with health and safety regulations.
- Quality Assurance: Maintain high standards for food preparation, coffee crafting, and presentation to uphold our reputation for artisanal excellence.
- Customer Experience: Handle customer inquiries, comments, and complaints with professionalism, ensuring every interaction builds loyalty and satisfaction.
- Staff Scheduling & Development: Create and manage schedules to meet business needs, provide performance feedback, and support employee growth.
- Point-of-Sale (POS) Oversight: Manage and troubleshoot POS systems to ensure smooth transaction processes.
- Cost Control & Budgeting: Monitor budgets, control expenses, and implement cost-saving measures without compromising quality.
- Community Engagement: Actively engage with customers and the local community, embodying our mission to connect through great food and service.
Qualifications & Skills:
- Proven experience in café management, restaurant management, or a similar role in the hospitality industry.
- Strong knowledge of coffee preparation techniques, menu development, and barista skills.
- Expertise in shift management, team leadership, and customer satisfaction strategies.
- Proficiency with POS systems and familiarity with food service software is a plus.
- Excellent interpersonal and communication skills, with a focus on creating positive customer experiences.
- Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Experience managing budgets, controlling costs, and driving profitability in a café setting.
Job Details:
- Job Type: Full-time
- Shifts Available: Morning, Day, Evening, Night (8-hour shifts)
- Work Location: In person
Perks & Benefits:
- Competitive pay starting at $18.00 - $19.00/hour
- Comprehensive benefits, including health, vision, and dental insurance
- Employee discounts on food and beverages
- Flexible scheduling to support work-life balance
- Paid training and development opportunities
Why Join Us?
This is more than just a job; it’s an opportunity to lead a passionate team, deliver top-notch hospitality, and make a meaningful impact in your community. If you’re ready to combine your leadership skills, industry expertise, and passion for connecting with people, we want to hear from you.
Apply Now!
Step into a role where you can lead with purpose and create a lasting impression. Join our mission to bring people together through great food, exceptional service, and a welcoming atmosphere.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $18 - $19
