Facility Security Lead

Liliʻuokalani Center (LC): Informed by a deep understanding of the adolescent experience and grounded in Hawaiian culture, the new LC will provide Hawaiian youth with opportunities to connect to peers and mentors, receive supportive services, and discover pathways to passion, purpose, and prosperity. LC will be LT’s signature youth development hub for culture, creativity, technology, and play, and will serve as a resource center where youth can connect to vital supports and a vibrant community. LC will be a safe space located in urban Honolulu where youth are inspired to pursue their dreams, including exploring pathways in the arts, sports, technology, and entrepreneurship while receiving wraparound support to help them reach their goals and become thriving adults. A primary function of LC will be to provide a space for young people to play, to learn, to find connection and inspiration, and to experience joy. Currently under construction, LC is set to open in Spring of 2025.   Job Purpose Provides safety and wellbeing for all beneficiaries, families, staff, and visitors and protects and promotes Liliʻuokalani Center facilities.   The Security Manager is responsible for planning, organizing, coordinating and directing the security team through all phases of LC’s security operations including risk mitigation and loss prevention. This position will oversee a team of security officers, responsible for the safety and security of the 95,000 square foot property.   Essential Responsibilities   Develops and implements an effective and efficient 24-hour/365-day security plan, appropriate investigative procedures for security incidents, and assists in administration of LC’s emergency operations plan for disaster management Provides leadership and direction for the security team in all areas of security, loss control, security best practices and security related training programs Creating, updating, and enforcing location specific post orders Approves and writes daily activity logs and incident reports Assigns tasks and supervises work activities, prepares shift schedules, approves timesheets, leave and overtime Collaborates and communicates with LC staff and external groups to effectively resolve security related issues Assists LC staff with de-escalation and crisis management Serves as a community liaison with outside organizations, such as fire department, police department, mutual aid societies and rescue teams, etc. Patrols LC facilities and grounds to identify potential fire, safety or health hazards, trespassers, property damage or other potentially dangerous, hazardous, suspicious or illegal conditions/activities Controls, manages, and monitors vehicular traffic and parking Escorts trespassers, loiters, and other unauthorized persons off property Secures LC property to ensure the public’s safety Assists with locking and unlocking facility entries for daily or event activities Collaborate in the development and execution of LC’s Policies and procedures, facility and program rules, and all relevant safety and security systems. Ensures compliance with all security staff documentation, including any necessary certifications, licenses, trainings, etc. Provides technical advice, interpretations and/or makes effective recommendations regarding applicable policies, procedures and other administrative requirements Provides leadership in the selection, training, and development of security officers   Other duties: Understands and operates electronic key access and video surveillance systems.  Must be able to be on call to respond to emergencies and alarms.  Effectively takes immediate action to intervene whenever conditions exist that pose an immediate threat to life or health, or pose a threat of damage to property, buildings and/or equipment. Contributes to the Trust’s success by accepting new assignments, helping team members, learning new skills, and striving to improve team and organization results.   Qualifications Bachelor’s degree in Risk Management, Law Enforcement or related field is preferred. Related work experience can substitute for educational requirements. Experience in security, military police or law enforcement involving public contact preferred.  Must have a valid Hawaii Driver’s license and maintain Hawaii Security Guard certification.  Must be able to provide a driving record that meets the organization’s standards. Working knowledge of safety codes, OSHA, EPA, state health regulations, hazardous materials, laws pertaining to the workplace environment and emergency preparedness preferred.  Extensive and in-depth experience in security and crisis management. Ability to work irregular hours, holidays, weekends, and on-call.  Proven ability to operate and utilize 2-way radio communications and knowledge of procedures in accordance with best practices.  Proficiency working with Computers, tablets, mobile devices and supporting software. Ability to work 24 hours/7-days on call.   Job Competencies Communication:  Clearly convey and receive information and ideas both orally and in writing.  Engage the listener and invite response and feedback.  Demonstrate strong written, oral, and listening skills Problem Solving:  Ability to problem solve and mediate in the center.  Has prompt good judgement and common sense.  Ability to exercise sound judgement in safeguarding confidential or sensitive information Collaboration:  Ability to interact effectively with youth, community partners, and multi-disciplinary teams.  Knowledge of community resources and services Ethical Practice:  Model the highest level of ethical behavior, integrity, and social responsibility.  Ability to exercise sound judgement in safeguarding confidential or sensitive information.  Uphold and embody all LT values Cultural Competence:  Respect and relate well to people from varied backgrounds and sensitive to group differences.  Experience working with at-risk youth and ability to apply positive youth development principles to that work Relationship Management:  Experience working with staff at all levels in a collaborative environment; ability to promote and sustain positive workplace values and relationships Interpersonal Skills:  Ability to work well under pressure and to remain calm and controlled when faced with challenging situations   Travel Requirements In alignment with our organizational competencies of Alu Like I ka Hana (Teamwork) and Ho`omau i ka `imi Na`auao (Continuous Learning and Improvement), this position will require occasional travel across the island, inter-island, and out-of-state depending on the needs of the team and the organization. While travel may not always be a need, the ability to travel when required remains a crucial aspect of this position in order to successfully contribute to our concerted efforts to carry out our Queen’s legacy.   This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.   Organization Competencies Alignment with Queen’s legacy:  Understanding and appreciation of Queen Liliʻuokalani’s story, her legacy and the Hawaiian Culture is foundational to staff’s commitment to working with our Hawaiian children, families, and communities. Demonstrates respect for and appreciation of Hawaiian values history, and culture, understanding its implication in one’s work, in fostering meaningful relationships, and in embracing the community served. Ho`omau i ka `imi Na`auao (Continuous Learning and Improvement): Committed to creating and reinforcing an environment of continuous learning and improvement.  Ho`ike i na Mana`o Pono (Effective Communication):  Communicates with those we serve and each other in a consistent manner that results in mutual understanding, harmony, and action.   No'ono'o loi (Critical Thinking and Problem Solving): Actively and skillfully understands, conceptualizes, applies, analyzes, synthesizes, and/or evaluates information and develops and supports fact-based analyses and recommendations Ho'o kumu a'e  or `Imi hakuhia (Innovation): Identifies and integrates creative ideas into new or existing services and promotes effective problem-solving. Pilina Ho`ohana a me ka Hana Hilina`i (Building Relationships and Creating Trust):  Manages relationships to create optimal opportunities and move the organization forward. Alu Like I ka Hana (Teamwork): Works cooperatively and collaboratively with others throughout the organization in alignment with the organization's objectives. Ho`onui I ka `Ike (Capacity Building): Encourages personal growth by exhibiting trust and a belief in the capacity of others.   Mental and Physical Demands The physical demands & work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to walk, stand, sit, kneel, push, stoop, crawl, twist, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs and ladders, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs. and over, perceive depth, operate motor equipment. Mentally alert, emotionally stable and physically fit in order to cope with emergencies. Conditions include working inside and outside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, excessive heat, cold, humidity, dampness and chill, dry atmosphere, excessive or intermittent noise, constant noise, dust, slippery or uneven walking surfaces, working at heights, using chemical agents and traveling by UTV or vehicle.   Terms and Conditions of Employment As a condition of employment, employees will be subject to LT’s policies and procedures.   SALARY RANGE ADVERTISED IS THE HIRING OR STARTING RANGE FOR THE ROLE.    Current Job Title: Security Manager, Liliʻuokalani Center Reports to: Director, Operations – Liliʻuokalani Center FLSA Status: Exempt Aligned Executive: Vice President and Chief Program Officer Kipuka: Liliʻuokalani Center Department: Operations

Salary : $74,000 - $86,000