Associate - HR-Employee Relations Representative

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

It is an exciting time to be at Lilly. We are growing in many areas and would like you on our team. Do you have experience in resolving conflicts and having critical conversations? Bring your skills and ability to learn and join the Lilly family today!

An Associate-Employee Relations representative is a member of a centralized team that provides employee relations support for US-based employees. This position will deliver high quality and timely HR services while balancing the needs of the employee, supervisor, and company to improve business performance.

In addition to the day-to-day responsibilities, this position will serve as a subject matter expert on employee relations processes and contribute to and/or lead projects and workshops that improve internal HR processes and better enable supervisors.

Some things you'll do in the role:

Coach and counsel supervisors in areas such as:

• Leadership/management skills
• Team effectiveness and local organizational issues
• Employee development and retention
• Fair and consistent treatment and application of Lilly policies
• Performance management and discipline
• Internal staffing and other HR processes

Coach and counsel employees in areas such as:

• Workplace issues
• Meeting performance expectations
• Professional and career-related issues
• Personal issues with referrals to appropriate experts

Conduct and manage HR investigations:

• Plan, conduct, and document investigations
• Communicate and deliver investigations outcomes

Continually improve team processes and practices to minimize bureaucracy and improve efficiency for HR, employees, and key business partners

Act as Subject Matter Expert on ER and investigations process and/or with business or HR partners

• This includes owning ER and investigations job aides/guidelines, looking for opportunities to streamline processes, sharing key lessons with team, networking with corporate process owners, and training team members.

Basic Requirements:

• Bachelor’s Degree or High School Diploma/GED with at least 2 years of applicable work experience
• 1 years of previous experience in Human Resources or minimum of 3 years total work experience
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

Additional Preferences:

• More than 4 years of total work experience.
• Experience in managing employee relations issues and/or investigations into potential policy violations.
• Ability to deal with ambiguity.
• Ability to maintain objectivity and a resilient attitude.
• Ability to conduct crucial/difficult conversations.
• Critical thinking skills and excellent judgment.
• Ability to coach and influence people at all levels.
• Strong written and oral communication skills in all forums – email, group presentation, face-to-face meetings, and phone conversations.
• Attention to detail and strong documentation skills.
• Strong computer skills – Excel, PowerPoint, Word, Workday.

Additional Information:

• Occasional travel to sites outside of Indianapolis
• Off shift hours, as needed
• This role is not approved for remote work
• Office presence at Indianapolis – Lilly Corporate Center expected a minimum of three (3) days per week

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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