What are the responsibilities and job description for the CSR/Dispatcher position at Limelight Services, LLC?
Are you the best at what you do, and you want to join a team that appreciates you, where you can create your own opportunities? Then we're the company for you!
Who We Are
We are a local, family-owned company looking for the right people to join our growing team. Our focus is on maintaining our reputation within the community. Our ideal candidate will pride themselves on excellent customer service, and will be someone who appreciates the value of being a part of a close knit team
Why Choose Limelight Services
- Top pay.
- Medical Insurance – we pay 80% of your health insurance premiums, we offer dental, vision, life insurance, short-term and long-term disability
- Work life balance – Paid time off and paid sick time available, accrual starts at hire. No weekends
- 401k Plan.
- State of the art supplies.
- PAID TRAINING
Our Core Values
Honest and hard working! Offering transparency with our customers. We go the extra mile to ensure that all our homeowners service needs are met
The Big Task
You will promote customer satisfaction by converting incoming customer calls into booked service appointments. You will help in dispatching the right tech to the right job, as well as assisting the call center in other necessary areas.
Key Sub Tasks
- You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
- Participate in training so that you grow and develop as a professional.
- Maintain and update our customer database with complete and accurate information.
- Maintain communication with dispatch, technicians and your manager.
Desired Skills and Experience
If you can achieve the above and you find it fun and challenging - you have just the right amount of experience!
Experience working in the trades is appreciated.
Experience with Service Titan is a plus!
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Limelight Services by visiting l*ime911.com.* When you're ready, please send your resume to operations@lime911.com to apply for this position.
Equal Opportunity Employer
Qualifications
- Driver's License
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Johnstown, CO 80534 (Required)
Ability to Relocate:
- Johnstown, CO 80534: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $25