Online & Graduate Enrollment Counselor

Position: Online & Graduate Enrollment Counselor (two positions available)

Location: Gaffney, SC

Limestone University is seeking a dedicated and dynamic professional for the full-time role of Online & Graduate Enrollment Counselor. This position plays a vital role in guiding prospective students through the admissions process for the University’s Online and Graduate Programs.

Key Responsibilities

Recruitment & Outreach

• Represent Limestone University at community colleges, college fairs, and conferences to attract prospective students.
• Develop and execute comprehensive recruitment plans to drive the growth and success of online and graduate programs.
• Build and maintain relationships with prospective students through professional and personalized communication via phone, email, video conferencing, and in-person meetings.
• Provide detailed guidance on program requirements, application procedures, transfer credits, and learning options (online and in-person).
• Cultivate partnerships with personnel at other educational institutions to foster recruitment opportunities.

Admissions Support

• Act as the primary point of contact for prospective students, offering exceptional customer service throughout the admissions process.
• Collaborate with Student Success Coaches/Advisors to transition accepted students smoothly into the registration phase.
• Conduct interviews and correspondence to understand and address prospective students’ educational needs and goals.
• Maintain accurate documentation and data management for reporting, marketing, and planning purposes.
• Address challenges that may hinder students’ progress through the admissions pipeline, working to find timely solutions.

Collaboration & Administrative Duties

• Work closely with various university departments, including the Registrar’s Office, Financial Aid, and Student Accounts, to streamline the admissions process.
• Identify at-risk students and communicate their status to appropriate staff for further support.
• Travel up to 65% during peak recruitment seasons, including occasional nights and weekends. Transportation or mileage reimbursement will be provided per university policy.

Work Schedule

• Standard Schedule: Monday–Thursday (8:00 AM–5:00 PM) and Friday (8:00 AM–1:30 PM).
• Late Night: One evening per week (10:00 AM–7:00 PM).
• Weekend Hours: One Saturday per month (8:00 AM–12:00 PM).

Qualifications

• A Bachelor’s degree from a regionally accredited institution is required (candidates actively pursuing a degree will be considered).
• Strong interpersonal skills with an outgoing personality and a commitment to superior customer service.
• Relevant experience in sales, higher education, or a combination of related fields.
• Detail-oriented, with excellent organizational and follow-up skills.
• Ability to thrive in a fast-paced environment, manage competing priorities, and meet deadlines.
• Energetic and service-oriented, with critical thinking and problem-solving abilities.

Work Environment

• Office environment with occasional travel to recruitment locations.
• Physical requirements include the ability to lift/move up to 25 pounds.

Compensation & Application Process

Limestone University offers a competitive salary and benefits package. This position will remain open until filled.

To apply, please complete the online application and submit a cover letter and resume. For questions or a detailed job description, contact Alex Carroll, Associate Vice President for Online and Graduate Programs, at acarroll@limestone.edu.

Note: Resumes cannot substitute for the application. The selected candidate must consent to and pass an investigative consumer report.

Join Limestone University and help prospective students achieve their educational goals through our Online and Graduate Programs!