ICMS Case Manager - Zephyr

Preferred Hiring Range: $23.01 to $27.07

Full Range: $23.01 to $31.12

Pay is determined based on experience and internal equity.

Position Summary

The Case Manager position for Linc Housing will be part of the Intensive Case Management Services team that will work with formerly homeless individuals with chronic medical conditions and co-occurring disorders. This position will report directly to the Senior Case Manager of ICMS and is responsible for the coordination of services utilizing best practices such as motivational interviewing, harm reduction, critical time intervention and stages of change. The sole function of Linc Housing’s Intensive case management services program is to mitigate the risk of individuals losing their housing by enhancing their ability to problem solve, use effective coping skills and manage and self-coordinate own care. In addition, the Case Manager will work closely with families, including children as well as a variety of partners such as property management, housing locators, third party service providers, and other Linc staff.

Essential Functions

• Work closely with referring agencies such as the VA and local Housing Authorities
• Assist with paperwork required for lease up process.
• Work in collaborative and productive partnership with Linc staff, VA staff and property managers.
• Develop and maintain rapport with community; establish connections to mental health, substance abuse, employment, health, housing retention and other needed services.
• Provide strength-based case management and service coordination services designed to assist with reaching treatment plan goals.
• Manage and facilitate the community Collaborative.
• Formulate a plan of intervention acceptable for the resident; proactively facilitates adjustment in the care plan or services when necessary to promote enhanced outcomes.
• Learn and maintain knowledge of community agencies and procedures, along with any modifications to those procedures.
• Provide programs and support groups that promote good physical and mental health, positive social development, and strong academic performance for residents of all ages.
• Provide interventions and crisis management services as needed.
• Conduct individual, group, assessments support sessions and residential programs for all residents.
• Attend scheduled team meetings and trainings.
• Report abuses as mandated reporter.
• Attend appointments with clients, monthly and as needed.
• Maintain and submit time sheets, mileage logs, data reports, and other required documentation accurately and in a timely fashion.
• Provide coverage for programs which occur occasionally during evening and weekend hours.
  
  

PHYSICAL DEMANDS/WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in an office environment and in the community, under pressure and requires the ability to quickly adjust to changing priorities and demands.
• While performing the duties of this job, the employee is frequently required to stand, walk, reach with arms and hands, climb, balance, twist, lean, move form on location to another, stoop, kneel, crouch or crawl and sit and use a keyboard.
• Travel by various modes of private and commercial transportation within the region may be required.
• The work environment will usually be in a recreational room or common area. The noise level is usually moderate but will vary depending on activity participating in.
• Must be physically capable of climbing, standing and lifting at least 10 pounds.
  
  

The statements contained in this position description reflect general details as necessary to describe the primary functions of this position, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.