What are the responsibilities and job description for the Delivery Driver - Medical Equipment position at Lincare Inc.?
This employee drives and delivers equipment to perform equipment setups, specifically concentrators, durable medical equipment, etc. in a professional, safe, and timely manner. This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other areas where people with respiratory problems are treated. Will be responsible for a high level of customer service as this role is patient facing.
JOB FUNCTIONS
- Drives Lincare vehicle
- Works independently and must be detail-oriented, with excellent organization
- Fully aware of procedures in delivery and setup of respiratory equipment
- Completes equipment orientation checklists for new equipment and other necessary paperwork as required for new patient setup
- Instructs patients in the safe and proper use of equipment
- Makes oxygen deliveries (cylinders, concentrators, liquid reservoirs) and equipment checks on a daily route as determined by patient base and Lincare routing system
- Performs minor equipment repairs and preventative maintenance on equipment both in the home and at the center
- For equipment repairs requiring other than minor repair work equipment is to be packaged for shipment to the manufacturer or their designee
- Responsible for equipment maintenance per schedule recommended by the manufacturer
- Drives and maintains company vehicle in clean and orderly manner
- Makes daily inspections and completes proper paperwork
- Maintains established preventative maintenance schedule
- Follows FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing
- Cleans rental equipment when returned to the center, in accordance with Lincare policies and procedures
- Maintains cleanliness and organization of warehouse/storage area
- Follows Lincare policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning
- May serve as a backup to other employees for vacation, illness, and other periods of absenteeism
- Works as on-call service representative evenings and weekends on an as scheduled basis
- Frequency is determined by the center size and the number of employees available to share in the responsibility
- Must respond in a timely manner and record information on Service Call Report
Education
- High School Diploma or General Education Degree (GED) Required
Work Experience
- Minimum of one-year experience in home healthcare field as service representative or equivalent position Required
Knowledge, Skills, and Abilities
- Must be 21 years of age
- Must have good verbal and written communication
- Must maintain a valid D/L for appropriate class of vehicle driven while employed
- Convey a positive and professional image to customers and employees
- Read and understand DOT and FDA required paperwork
- critically think, make decisions, and be mentally alert
- Strong customer service
- Basic computer understanding
- Home care/health care background is a plus
- Lift 50lbs or more by oneself
- Lift an excess of 50lbs with mechanical or employee assistance
- Maneuver often in restricted spaces
- Perform the following physical actions:
- straight pulling
- pulling hand over hand
- reaching above the shoulder
- use of fingers/fine manipulation
- repeated bending
- Utilize both hands, legs, and eyes for operating vehicle
- Use depth perception
Licenses and Certifications
- Valid Driver's License Required
- Meets all physical requirements related to DOT and FMCSA regulations Required
