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Medical Equipment Setup, CSR

Lincare
Caribou, ME Full Time
POSTED ON 1/4/2025 CLOSED ON 2/2/2025

What are the responsibilities and job description for the Medical Equipment Setup, CSR position at Lincare?

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.

Job Responsibilities

  • Performs CPAP/RAD setups in a timely and professional manner
    • May also perform setup of oxygen equipment and other DME in patients' homes as well
    • This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
  • Cleans rental equipment when returned to the center, in accordance with policies and procedures
    • Maintain cleanliness and organization of warehouse/storage area
  • Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
  • Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
  • Monitors mdINR Compliance report and follows up with non-compliant patients
  • Manage the center's oximetry process
  • Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
  • Responsible for participating in on-call responsibilities for the center
    • The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
  • Represents the company through professional personal appearance, patient care activities
  • May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
  • Requires use of personal vehicle and a valid driver's license
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