What are the responsibilities and job description for the Night Auditor position at Linchris Hotel Corporation (Allegria Hotel)?
Job Description
Our commitment to excellent guest services is what drives us, and we are dedicated to hiring outstanding individuals who share our passion for ensuring our guests have an exceptional experience while staying with us. We are currently looking for a talented Night Auditor. The Night Auditor is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out duties and by interacting with guests and the general public by phone and in person.
Responsibilities
- Provides professional and courteous guest service at all times
- Greets arriving guests
- Answers telephone calls courteously and efficiently
- Responds to inquiries regarding hotel services, guest registration, local shopping, dining, entertainment, and travel directions
- Generates, confirms, cancels, and changes guest reservations
- Keeps records of room availability and guest accounts
- Assists arriving and departing guests with luggage
- Computes bills, receives payments, and makes change for guests
- Makes restaurant, transportation, or entertainment reservations for guests
- Promotes any current hotel and franchise marketing programs
- May perform additional duties as required
Qualifications
- High school diploma or GED; no experience required
- Good math and computer skills
- Must be able to pass physical exam, drug test, and background check
- Must be physically able to carry out duties, which includes walking and standing to a significant degree, reaching, handling, lifting, talking, hearing, and seeing
- Must be able to lift up to 50 pounds and frequently lift and/or carry/transport objects weighing up to 25 pounds
- Must be able to read, write, and speak in English
Company Description
Our unique position in the hospitality industry is a direct result of valuing people first. Owners, managers, associates, customers, and communities - peoples' needs drive our management style, generating programs that inspire value and automate profits.
Growth and sustenance in a highly competitive industry require a winning team with a high level of principle and strong moral character. It is with this belief we have structured our hiring mechanism that enables Linchris teammates to trust each other and, in the end, help customers as a united family. The measure of our success as a leading hotel management company is only an aggregate of these individual satisfactions turning into results.
Our path is set and our mission is to follow it to a better future together.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Life Insurance
- Voluntary Life Insurance and Disability Insurance
- Paid Time Off (PTO)
- Holiday Pay
- Discount Hotel Rooms
- Free Meal
- Weekly Pay
- Opportunity for Advancement
- Employee of the Month
