Position: Technology Integration Specialist

Reports To:

Chief of Staff, Office of the Chief Technology Officer

Job Summary:

The Technology Integration Specialist is responsible for ensuring all employees, regardless of tenure, have seamless access to the tools, systems, and training needed to maximize productivity and engagement with technology. Reporting to the Chief of Staff, this role focuses on delivering, developing and standardizing the onboarding experience for new employees, delivering ongoing training for existing staff, and maintaining robust documentation and feedback mechanisms to continuously improve technology integration across the organization. By streamlining onboarding processes, delivering proactive and comprehensive training that emphasizes safe and effective technology usage, and resolving integration challenges, the Technology Integration Specialist will enhance productivity, improve the employee experience, and ensure the organization fully leverages its technology resources.

Key Responsibilities:

• Technology Onboarding and Integration:
  
  • Oversee the setup of devices, accounts, and system access for new hires, role transitions, and internal transfers, ensuring timely and efficient integration with organizational systems.
  • Collaborate with department managers to align onboarding and integration processes with role-specific requirements.
• Ongoing Training and Enablement:
  
  • Develop and deliver ongoing technology training programs for all employees, ensuring they are equipped with the skills to effectively and securely use organizational tools, systems, and resources.
  • Provide targeted training sessions for system updates, new tools, evolving technology practices, and cybersecurity best practices to promote safe and compliant technology usage.
• Documentation and Continuous Improvement:
  
  • Create, update, and maintain comprehensive IT documentation, including onboarding guides, system usage manuals, and knowledge base resources.
  • Establish and manage feedback loops with employees to identify gaps and continuously improve onboarding, training, and integration processes.
• Support and Collaboration:
  
  • Act as a key resource for troubleshooting and resolving technology integration challenges for all employees, ensuring timely and effective solutions.
  • Partner with IT teams and organizational leadership to identify opportunities for improving processes and enhancing employee engagement with technology.

Key Qualifications:

• Alternatively, transferable experience in running orientations, completing HR generalist responsibilities, Creative and/or Technical Writing.
• Exceptional organizational and project management skills, with the ability to manage multiple priorities effectively.,
• Strong communication and presentation skills, with the ability to convey technical concepts to non-technical audiences.
• Experience developing and maintaining technical documentation and training materials.

Preferred Qualifications:

• Familiarity with IT service management tools such as ServiceNow or Freshservice.
• Strong technical expertise in device provisioning, account management, and enterprise systems such as Active Directory, Office 365, Zoom, or Teams.
• Experience with learning management systems (LMS) or e-learning platforms for training delivery.
• Basic understanding of IT security and compliance practices related to account lifecycle management.
• Strong interest in technology or adaptable to learning technology onboarding processes
• 1-3 years' experience (including internships)
• Bachelor's Degree or equivalent combination of education and experience.

What is Lincoln Center for the Performing Arts?

Lincoln Center for the Performing Arts, Inc. (LCPA) is a cultural and civic cornerstone of New York City. We believe the arts play an important role in our lives: they nourish our hearts and minds, teach us valuable lessons and critical skills, and help us create community. We are resolved not to lose sight of what connects us, and we hope you will consider joining our talented, diverse team.

We are:

1. The manager of the 16-acre Lincoln Center campus

• We are one of eleven amazing resident arts organizations

2. A leading Arts Presenter.

• We curate numerous programs and performances, showcasing music, dance, and more

3. An Education Hub.

• We have reached 20 million students, educators, principals, and community members

Who are our people?

LCPA is a team of dreamers, collaborators, and entrepreneurs who use unique platforms in the heart of New York City and beyond to advocate for the transformative impact of artistic experiences.

Lincoln Center People imagine and create in concert with this mission by founding President John D. Rockefeller III - "The arts are not for the privileged few, but for the many. Their place is not on the periphery of daily life, but at its center."

We welcome applicants from all sectors who agilely solve problems, show up as they are, and can't stop innovating.

What’s the news?

Recent and Upcoming Programming

• Sensory-Friendly 'Big Umbrella Festival' Returns To Lincoln Center
• Tony Winner Shaina Taub to Perform at Lincoln Center in American Songbook
• De La Soul playing "choose-what-you-pay" show at Lincoln Center
• Lincoln Center to Present Groundbreaking Acts at globalFEST 2025

Campus Happenings

• Lincoln Center Taps Education Leader as Next President
• Clint Ramos Named as Lincoln Center’s Artist-in-Residence
• The ‘Converse Conductor’ Fighting Elitism in Classical Music
• For Lincoln Center’s West Side, A New Story

Legacies of San Juan Hill

• Before Lincoln Center, San Juan Hill Was a Vibrant Black Community
• Lincoln Center Launches San Juan Hill Project Digital Hub To Remember the Lost Urban Neighborhood
• Lincoln Center lanza plataforma para rescatar la cultura de un barrio negro
• ‘San Juan Hill: Manhattan’s Lost Neighborhood’ Premiering at Lincoln Center

Who is our President and CEO?

Dr. Mariko Silver

Join us!

It is the policy of Lincoln Center for the Performing Arts, Inc., to ensure equal employment opportunity without discrimination or harassment on the basis of race, creed, color, national origin, sex, age, religion, disability, marital or civil partnership/union status, familial or caregiver status, alienage or citizenship status, sexual orientation, gender identity or expression, pregnancy, military or veteran status, genetic information, predisposition, or carrier status, unemployment status, domestic violence, sexual violence, or stalking victim status, or any other characteristic protected by federal, state, or local law. LCPA is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

If you require reasonable accommodation in locating open positions, completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Abigail Worsnip at (212) 875–5324.