What are the responsibilities and job description for the Certified Application Counselor position at Lincoln Community Health Center, Inc.?
Certified Application Counselor
Summary:
- Assisting individuals and families in enrolling in health insurance plans through the Affordable Care Act (ACA) marketplace.
- Providing education and guidance to clients on the ACA and available health insurance options.
- Conducting outreach and enrollment events in the community to promote the ACA and assist with ACA enrollments.
- Maintaining accurate records of client interactions and enrollment activities.
- Collaborating with other community organizations and healthcare
- providers to ensure access to healthcare for all individuals.
Skills Required:
Knowledge of program and community resources within Durham community is preferred. Knowledge of basic computer skills such as Word and Excel. Ability to be a team player. Must be able to exercise discretion in all matters related to the enrollment process. Ability to handle multiple tasks. Must be able to demonstrate understanding and thoughtfulness with community members who face a myriad of socio-economic challenges. Must have a passion for health equity and social justice. Must receive Marketplace ACA certification. Bilingual required!
- Graduation from a four-year college or university with a bachelor’s degree in health administration, public health, or public administration.
- At least two years' experience within community service, health or social service sector.
- Ability to travel to outreach and enrollment sites; must have reliable transportation.
- Must have a valid driver’s license and proper car insurance.
Lincoln Community Health Center, Inc., a federally qualified community health center located in Durham, NC is recruiting for a Certified Application Counselor. Durham is known as the Bull City, the City of Medicine, the Tastiest Town in the South, and the Startup Capital of the South. It’s a two-hour drive from the beach, a three-hour drive from the Blue Ridge Mountains, and is North Carolina’s fourth largest city by population. Along the East Coast, Durham is located conveniently along I-85. For those outside of driving distance, travel to and from is made easy as the City and County of Durham co-own the top-ranked Raleigh-Durham International Airport that services more than 45 nonstop destinations.
Lincoln Community Health Center, Inc. (LCHC), mission is to provide primary and preventive health care in a courteous, professional, and personalized manner.
Key requirements for any position are our “Core Values”:
- Courtesy
- Respect
- Quality
- Accessibility
- Teamwork
- Continuous Improvement
- Accountability
LCHC provides comprehensive, high-quality primary health care to our patients regardless of ability to pay. As a Federally Qualified Health Center (FQHC), we provide health care to all members of our community, including low income, uninsured patients and diverse communities. We screen potential employees to first ensure alignment with our key requirements followed by the requisite position skills set. In doing so staff must be committed to the mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve. Understanding that each individual is unique and recognizing our individual differences.
