What are the responsibilities and job description for the Service Equipment Technician position at Lincoln Contractors Supply?
Lincoln Contractors Supply (LCS) is a family owned and operated company founded in 1956. With 11 locations throughout the state. LCS leads the industry in retail sales, service, and rental of construction equipment and supplies. We currently employ 140 full-time people and continue to grow.
We are looking to add a Service Technician to our Madison location.
The Service Technician is a hands-on position requiring superior customer service skills along with some mechanical aptitude or repair knowledge. The successful candidate will multi-task in a variety of daily branch service activities.
Responsible for the maintenance, troubleshooting, and repair of fleet equipment. Analyzes mechanical and operational problems assigned equipment and plans for and takes corrective action.
Service Technician Responsibilities:
- Taking customer phone calls
- Respond to outside service calls as needed
- Day to day responsibilities may include pressure washing equipment, checking over equipment for proper and safe operation, maintaining and servicing equipment, part lookup and repair estimate write ups.
- Understands customer needs and ensures that those needs are met in a timely manner.
- Assisting customers with part inquires, and order placing
- Learns and maintains operating procedures of service equipment and can inform customers of correct operation procedures.
- · Employee would be required to investigate and diagnose faults and failures of equipment and recommend repair suggestions.
- · Provide customer with repair estimates for owned equipment
- Provide estimates to upper management for rental repairs
Service Mechanic Qualifications:
- Basic small engine knowledge and mechanical ability is desired.
- Some basic computer knowledge.
- Ability to lift 50 pounds. Some heavy lifting is required.
- Courteous and professional customer service to all internal/external customers.
- Ability to read and understand parts diagrams, schematics and other materials as required to diagnose and repair equipment.
Physical Requirements:
- Ability to stand, sit, kneel, bend, reach as needed to complete repairs.
- Ability to lift 50-75 lbs regularly and or occasionally
- Ability to work outdoors when required. Requires ability to work in both hot and cold weather.
To succeed in this position knowledge and experience in the following areas is desired.
Technical:
- Electrical DC and AC control systems
- Pneumatic Control Systems
- Hydraulic Control Systems
- Mechanical Control Systems
- Ignition and Fuel Systems
- Small Engine Repairs
- Diesel Engine – Starting & Running Issues
- Midsized Construction Equipment Repairs
- AC Generators
- Air Compressors
- Pumps (Trash & Water)
- Heating Systems
- Saws (Gas, Hydraulic and Electric)
Company Perks
- Pay Range is based on experience
- Company offers $500 annual tool allowance
- Uniform services provided at no charge to employee
- Safety shoe reimbursement- half of cost twice annually.
Position is Monday- Friday
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Expected hours: 42.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Day shift
- Overtime
Work Location: In person
Salary : $500
