What are the responsibilities and job description for the Field Service Representative position at Lincoln Electric?
Job Title:
Field Service Technician
About the Role:
As a Field Service Technician at Lincoln Electric, you will provide technical support and maintenance for industrial automation equipment, ensuring optimal performance and customer satisfaction.
Key Responsibilities:
- Provide technical support, solve problems, test, train, install, and maintain various types of industrial automation equipment.
- Deliver a consistent, positive, and exceptional customer service experience.
- Work in individually focused or team-based environments.
- Industrial troubleshooting in electrical, mechanical, PLC, HMI, robot programming, networks, and Fieldbus.
- Meet challenging project timelines and budgets.
Requirements:
- Machine Programming (PLC/HMI) experience is preferred.
- Safety System, Network, and Fieldbus Programming and Trouble Shooting experience is preferred.
- Experience in robotic processes is preferred.
- Hydraulic/Pneumatic/Lubrication system troubleshooting experience is preferred.
- Experience with in-field installation and start-up of intermediate to advanced level manufacturing equipment.
- Knowledge of system preventative maintenance on intermediate to advanced level manufacturing equipment.
- Ability to read and interpret electrical and mechanical prints.
- Robot Programming experience – Fanuc and ABB are preferred.
- Basic knowledge of one of the following robotic processes: GMAW or Plasma cutting.
- Successfully complete start up and debug on basic to intermediate level systems.
- Intermediate electrical troubleshooting skills.
- Record of positive customer feedback.
Education and Experience:
- Minimum requirement: High school diploma or GED (technical or vocational school preferred).
- Preferred: Associates degree focused in electrical, mechanical, mechatronics, or robotics.
- 4 or more years electrical troubleshooting experience preferred.
- Minimum five years of field service experience.
