SVP, Chief Technology Officer

What you'll be doing

• Define and execute the strategy and roadmap for IT infrastructure and operations solutions to anticipate and address current and evolving business needs, opportunities, and trends.
• Develop and drive a strategy that balances the design of various infrastructure hosting platforms and DevOps pipelines on premises and / or in the cloud.
• Oversee the design, build and performance functions for all computing platforms and data storage infrastructure, including servers, storage, networks, voice, and databases.
• Set and oversee a data center migration plan (including turning down two Lincoln-owned data centers); lead the migration of applications and services to the cloud, managing a seamless transition process.
• Develop and implement co-location strategies to optimize resource utilization, stability, cost efficiency and system performance.
• Establish a mature Disaster Recovery plan, in partnership with the Office of Business Resilience and business leaders to strengthen business continuity plans, ensuring rapid recovery and a clear prioritization framework in the event of major disruptions.
• Assess and communicate risk and mitigation strategies associated with IT investments and any associated impacts to the enterprise, senior leadership, and executive stakeholders.
• Lead strategies to provide a stable and reliable environment for all system users to ensure business goals can be met.
• Develop and drive consistent communication strategies on system impacts, root cause analyses and issue resolution to key stakeholders.
• Ensure a proactive and transparent view of system performance through the production of daily and monthly KPI reporting.
• Ensure effective capacity and demand management for all infrastructure components.
• Maintain effective vendor relationships to ensure collaboration in achieving enterprise goals. Effectively manage SLAs to identify, prioritize, and resolve issues with IT partners and vendors.
• Lead strategy to enhance office location technology set-ups to support efficient and effective in-office working, balancing flexible work arrangements with a stronger in-office presence in the future.
• Experience enabling hybrid onshore / offshore workforce capabilities.
• Participate as a member of the Corporate Leadership Group for Lincoln Financial Group and the IT senior leadership team.
• Direct the management of resources and technical staff for optimum performance and output; assumes responsibility for all budget planning, financial analysis, and expense control.
• Ensure the development of business case justifications and cost / benefit analyses for all spending and initiatives, while obtaining executive acceptance for these initiatives.
• Ensure that top talent is hired and retained.
• Ensure the development and maintenance of an effective organization for area(s) of responsibility, including employee engagement, establishment of career plans / paths, succession planning, effective delineation of duties and responsibilities, and suitable staffing levels.
• Desired Outcomes
• Lead the business through a complex transformation to bring an innovative, agile approach to the infrastructure environment, including the movement of on-premises infrastructure to the cloud.
• Establish a mature Disaster Recovery program.
• Ensure a motivated leadership team who can execute plans to improve reliability, enable scale and support enterprise business and technology teams.
• Create a well-defined future state vision / strategy and implement it with a relentless focus on driving results for infrastructure organization and the ability to encompass the broader IT organization

What we’re looking for

Must- have experience :

Application Deadline

Applications for this position will be accepted through February 14, 2025 subject to earlier closure due to applicant volume.

What’s it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you :

Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.

Leadership development and virtual training opportunities

PTO / parental leave

Free financial counseling, health coaching and employee assistance program

Tuition assistance program

A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

Effective productivity / technology tools and training