Convenience Store Manager

Job Expectations- Store Manager

Leadership- the store manager leads by example in all aspects of the job

• Shows appropriate levels of maturity, personal confidence and self-assurance. Confidential information is to remain confidential
• Takes responsibility for decisions, actions, and results making sound decisions maintaining a professional work environment
• Manage change well, can adapt, modify and change as business dictates
• Follows and enforces all policies and procedures to create a healthy store environment for employees and customers
• Drives new ideas, shares information with others, and creates solutions for problems.
• Is proactive, willing to take calculated risks and take on challenges
• Works collaboratively with employees in the stores as well as home office team

Customer Service- the store manager creates an environment in which employees continuously exceed customer expectations

• Consider the customer when making decisions and taking action
• Personally, establish strong rapport with customers and vendors and demonstrate customers are always a priority
• Observes employees and offer feedback on level of service being provided to customers on a consistent basis. Greet the customer, engage in conversation and offering customer assistance; being quick and efficient during transaction
• Team demonstrating an upbeat and positive attitude

Results- the store manager consistently achieves standards (Profitability, payroll, inventory)

• Assists in breaking down desired results into manageable goals and establishes plans for achieving.
• Follows up consistently and adjusts to achieve goals
• Has a command of the numbers and knows how to impact results
• Inventory results are consistently maintained at an acceptable level
• Uses payroll as an asset and not an expense
• Work efficiently in a multitasking environment

Store Operations- the store manager maintains all store operations including inventory, payroll, scheduling, security systems, budget expenses

• Maintains operations by initiating, coordinating, and enforcing all policy and procedures
• Secures merchandise by implementing security systems and measures
• Ensures availability of merchandise and services, maintaining inventories,

reviewing merchandising activities and determining additional needed sales promotions

• Maintains the stability and reputation of the store by complying with legal requirements
• Mind the bottom line and control expenses where you can control

Store Presentation-the store manager maintains a well- presented store on a consistent basis

• Responds to business needs by updating and refreshing store presentation
• Keeps store shoppable and appealing to our customers
• Keeps store and backroom organized for efficiency
• Protects employees and customers by providing a safe and clean store environment. Maintain store appearance to make products enticing
• Look at your business through the customers eyes when making decisions

Staffing/Recruiting/ Hiring/ Training/ Orientating-the store manager consistently maintains a quality staff

• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks
• Communicates expectations and coaching team to drive sales with awareness of goals
• Works with each team member and spends time coaching, motivating and developing them promoting teamwork
• Anticipates future staffing needs
• Interviewing and hiring
• Holds employees accountable through consistent dialogue
• Delegation of employee job duties and follow up on work results
• Works a flexible schedule to meet the needs of the business

Marketing- the store manager promotes business in the community

• Marketing merchandise by studying advertising, sales promotions, displays
• Seeks and acts on marketing opportunities to be recognized in the community
• Sets marketing and signing in store
• Encourages team to promote business in social channels
• Has a wide range of relationships in the community

Communication- the store manager has open communication and practicing 2- way communication/informed

• Hold self and others accountable to job responsibilities
• Reports changes and variances in sales and purchases
• Communicates weekly and contributes business recaps
• Communicates store information relevant to team
• Communicates store needs weekly

Is responsible for the overall store operations .

Signature_____________________________________________date_________________________

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Commute:

• Cushing, MN 56443 (Required)

Ability to Relocate:

• Cushing, MN 56443: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $50,000