What are the responsibilities and job description for the MAC / PC Field Technician position at Lincoln IT?

Job Description

Job Overview

We are currently seeking a full time Level I / II MAC and PC Support Engineer with 1-2 years of extensive hands on experience with the following : Desktop / Laptop, MAC and Printer troubleshooting.

Responsibilities

Provide phone support and on-site remediation for workstation issues
Troubleshooting and resolving customer system problems across a broad range of technologies
Provide onsite installations of new software and upgrades
Provide installation of service Packs and security updates
Provide onsite support and installations to clients
Provide Desktop support including analyzing and resolving end-user issues
Provide printer troubleshooting

Skills & Experience

Knowledge of MAC and Windows operating systems and desktop applications

Experience with installing, configuring, and administering a broad range of technologies

Excellent written and verbal communication skills

Knowledge of Cisco Phone Systems a plus

Certifications a plus

Company Overview

Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!

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