Team Administrator

Job summary

We have an opportunity for a band 3 Administrator to join our friendly and supportive team, here at Boston CMHT where you would be supporting community based staff and other medical professionals within this service. This is a Monday to Friday 9-5 service. This service helps support people with severe and enduring mental illness.

Our success is built on individual's performance, not only what you deliver, but the way you deliver it.

There are five key areas, which should underpin your day-to-day work :

o Embrace 'Making a difference' and 'Respect' ; and our commitments to Patients, People, Quality and Finance

o An understanding of the professional conduct commensurate with your role, ensuring we minimise risk and ensure we adhere to our priority - PATIENT CARE

o Maintain an awareness of IT and information security related issues and ensure compliance with LPFT IT Security Policy and procedure within the area of responsibility

o Participate in performance review, supervision and undertake mandatory training and personal development as required of the post including competency development

Main duties of the job

The postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, dealing with the needs of patients, in addition to providing admin duties to all members of the Community Mental Health Team, namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering of stationery.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit to find out more .

Job description

Job responsibilities

Gathering appropriate information from a variety of sources to input accurately onto a database.

Production of basic reports including graphs and tables as directed.

Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality

General administration duties including : answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required.

Responsible for making room bookings and maintaining room booking diary.

Assist in scheduling of appointments and diary management as appropriate using Microsoft calendar

Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.

Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, photocopiers, fax machines, printers, computers etc.

Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.

Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.

Person Specification

Qualifications

Essential

• NVQ level 2 Business and Administration or equivalent
• ECDL or equivalent including basic knowledge of all MS Office packages - including Microsoft Office calendar for diary management
• GCSE in English, grades A-C or grade 9-4 or level 2 Literacy or equivalent;

Experience

Essential

Skills

Essential