What are the responsibilities and job description for the Clinic Manager position at Lind Eye Care?
POSITION SUMMARY: The Team Leader supports the primary functions within the clinic area of the practice. This position requires a strong leader with the ability to lead, develop, and motivate staff to ensure optimal efficiency and deliver the highest quality of patient care.
REPORTS TO: Practice Manager
LOCATION: Lind Eyecare, Kearney, Nebraska
ESSENTIAL RESPONSIBILITIES
- Demonstrate and uphold the mission statement, values, and core programs of BVEP
- Develop and guide staff to ensure consistency in performance and improve clinic efficiencies
- Develop and monitor the coordination of patient scheduling and patient flow throughout the office
- Maintain inventory of all medications and supplies
- Assist Practice Manager in evaluating staff performance and clinical assessments in order to provide additional training as necessary
- Develop staff in their essential responsibilities, as necessary
- Provide a safe, clean, organized and inviting environment for both patients and staff
- Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)
EDUCATION AND/OR EXPERIENCE:
- High school graduate, or equivalent
- Previous experience in fields of ophthalmology or optometry is preferred
- Previous experience in leadership/management is preferred
COMPETENCIES:
- Excellent interpersonal, written, and verbal communication skills
- Decisive leadership with above average judgment
- Detail oriented, self-starter, with strong organizational skills
- Able to effectively sustain multiple, simultaneous tasks
- Ability to lead, motivate, and promote a team environment
- Ability to build and maintain good rapport with the doctors, staff and patients, and handle situations with confidence, tact, and resourcefulness
- Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
- Standing for sustained periods of time.
- Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
- Physical requirements: Light work.
- The worker is required to have close visual acuity to perform each activity.
PERSONAL DEVELOPMENT:
- Staff members are required to meet training expectations within the initial 90-day probationary period.
- Obtaining certification in optometric field is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
Experience
Preferred- Optometry experience helpful
- Leadership experience is preferred
Behaviors
Preferred- Leader: Inspires teammates to follow them
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization