What are the responsibilities and job description for the Front Desk Communications Specialist - per diem position at Linden Ponds by Erickson Senior Living?
Location:
Linden Ponds by Erickson Senior LivingLinden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.
We are hiring a Front Desk, Communications Specialist for our award-winning community. This is an essential role within our community; you will often be the first person a resident or family member meets!
Schedule: This is a per diem position. Our per diem team fills in when another team member cannot work their scheduled shift. The front desks are covered from 8am to 9pm.
Compensation: $18.50
How you will make an impact:
- Greet and direct our residents, visitors,/staff and handle questions and concerns efficiently.
- Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner.
- Monitor all emergency pull cords for Independent Living residents
- Track status of resident involved in a situation, i.e. transported to a hospital, etc.
- Manage up to date lists of residents, alphabetically and by resident apartment
- Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and dates returning for Security purposes.
- Responsible for logging all resident packages and notifying residents of a package pick-up via notice in Cubbie hole, assuring all mail is dispatched through U.S. Mail at the end of each day, sorts and distributes all inter-office mail
What we offer:
- 401k for all employees 18 and over. Company contribution up to 3% once eligible.
- Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
- A "career for life" approach to professional and personal development for our greatest asset; our employees.
- State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.
What you will need:
- High school or GED.
- Receptionist experience required
- Excellent verbal skills
- Ability to multi-task
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Salary : $19
