What are the responsibilities and job description for the Enrollment Representative, Freshman Admissions position at Lindenwood University?

Welcome to Career Opportunities at Lindenwood University.

PLEASE READ : For all applications, please include your resume and cover letter. You may skip the " Quick Apply " page by simply clicking "Next" at the bottom of the page. When you arrive at the "Experience" page, you may upload all desired documents using the upload box labeled "Resume / CV." This is the appropriate box to upload all documents.

Benefits of Being a Lindenwood Employee :

Upon hire, employer-paid tuition benefits for bachelor's (employee, spouse, and dependent) and master's degree programs (employee and spouse only).
Tuition discounts for doctoral programs (employee only).
Comprehensive benefits plan : medical, dental, vision, life insurance, disability insurance, and retirement options.
Paid holidays : MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday - Friday), and winter break (Dec. 23 - Jan. 1).
Free lunch Fridays : LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
Professional development opportunities through the Lindenwood Learning Academy.

JOB TITLE SUMMARY

Job Title : Enrollment Representative, Freshman Admissions

Division : Enrollment and Marketing

Evaluation Group : Staff

FLSA Status : Exempt

Reports To : Assistant Director, International and Graduate Enrollment; Director, Undergraduate Enrollment; Director, Adult and Online Enrollment

Positions Supervised : N / A

Review of applications will begin on March 6th and will continue until the position is filled. The anticipated start date for the successful candidate is March 28th or later.

Job Summary

The enrollment representative is responsible for assisting students with all aspects of admissions and enrollment. This position recruits students, collects and documents all applications for admission, and organizes financial aid packaging.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

Manages recruitment and admissions processes

Assists in managing day-to-day operation of St. Charles and other University-affiliated offices

Creates financial award packages for new students in collaboration with Student Financial Services and in accordance with the University's institutional aid policy

Represents University admissions at school visits, community events, college fairs, and all other recruitment initiatives

Meets recruitment goals and adheres to departmental policies for student outreach

Meets with prospective students and families to explain program offerings; completes new student paperwork; reviews admissibility standards; determines all financial aid qualifications / awards; prepares financial aid packages in a timely and professional manner

Complies with federal, state, institution, and accreditation policies and procedures

Completes routine reports for recruitment, projections, scheduling, and development

Maintains accurate records and data on applicants and admitted students

Adheres to University policies regarding travel and procurement

Makes admissions recommendations based on holistic review of academic profile and extracurricular qualifications

Evaluates effectiveness of programs, assesses outcomes, and develops improved programming for the University

Service Excellence

Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence

Models, supports, and holds others accountable to the University's values

Communication, Teamwork, and Collaboration

Leads campus tours and student appointments

Serves as University liaison for new students, external parties, and all essential University departments

Communicates and tracks all correspondence with current and prospective students

Fields phone calls and walk-in appointments for all programs

Collaborates with all University departments and academic schools to provide superior student service

Supports Enrollment Management with student issues and concerns

Assists other recruitment divisions to meet departmental needs and goals

Job may require other duties as assigned.

Required Qualifications - An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.

Bachelor's degree

Minimum 2 years' experience in sales or recruitment

Valid driver's license

Experience in post-secondary education recruitment preferred

Master's degree preferred

Knowledge, Skills, and Abilities - May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.

Demonstrated ability to work effectively with individuals from diverse communities and cultures

Customer-service oriented with excellent attention to detail

Knowledge of comprehensive bachelor's degree programs and marketing and public relations principles

Strong verbal, written, and interpersonal communication skills

Organized with the ability to multitask, use good judgement, and think critically

Strong professional integrity and ability to maintain strict confidentiality

Knowledge of general office software, particularly Microsoft Office Suite and customer relationship management (CRM) programs

Extensive experience with the internet

Work Environment - Environmental or atmospheric conditions commonly associated with the performance of this job's functions. Please click here to view Lindenwood University's flexible work designation descriptions.

General office setting

Evening and weekend hours may be required

Overnight travel possible

Non-Standard Flex

Physical Abilities - The physical demands described below are representative of those that must be met by an employee to successfully perform this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ability to sit for extended periods of time

Ability to work effectively at a computer and on a phone for several hours at a time

Adequately mobile to greet candidates and families on campus

Ability to travel for recruiting purposes

Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.

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Enrollment Representative, Freshman Admissions

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