What are the responsibilities and job description for the Customer Service Representative - Aquatic Facility position at Lindon City?
About Us:
Lindon City Corporation is committed to providing exceptional customer service and creating a positive experience for our visitors. Our team is dedicated to ensuring that our aquatic facility operates smoothly and efficiently, providing a safe and enjoyable environment for all.
Job Description:
The Aquatic Facility Customer Service Manager will be responsible for overseeing daily operations, including cash handling, customer relations, and facility sales. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Main Responsibilities:
- Oversee cashiers on duty as assigned by the supervisor
- Handle cash in an appropriate and honest way
- Greet and check in customers
- Collect payments and perform cashier responsibilities
- Register transactions and issue receipts
- Provide friendly customer relations to all guests and provide assistance upon request
- Perform general office work and food preparation
Requirements:
- Must be a minimum of 17 years old to apply
- Hold a current Food Handlers Permit and First-Aid/CPR/AED Certification or able to obtain re-certification within a month of hiring
- Must also have a Utah Drivers License and able to drive a city vehicle to pick up concession items
- The facility will certify in First-Aid/CPR/AED if applicant does not currently hold certification
- Must have one year of Customer Service experience
- Must have one year of Cash Handling experience
Schedule:
This position works a variety of different times and schedule will be determined upon hiring. Evenings, weekends, and holidays may be included.
Lindon City Corporation is committed to providing exceptional customer service and creating a positive experience for our visitors. Our team is dedicated to ensuring that our aquatic facility operates smoothly and efficiently, providing a safe and enjoyable environment for all.
Job Description:
The Aquatic Facility Customer Service Manager will be responsible for overseeing daily operations, including cash handling, customer relations, and facility sales. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Main Responsibilities:
- Oversee cashiers on duty as assigned by the supervisor
- Handle cash in an appropriate and honest way
- Greet and check in customers
- Collect payments and perform cashier responsibilities
- Register transactions and issue receipts
- Provide friendly customer relations to all guests and provide assistance upon request
- Perform general office work and food preparation
Requirements:
- Must be a minimum of 17 years old to apply
- Hold a current Food Handlers Permit and First-Aid/CPR/AED Certification or able to obtain re-certification within a month of hiring
- Must also have a Utah Drivers License and able to drive a city vehicle to pick up concession items
- The facility will certify in First-Aid/CPR/AED if applicant does not currently hold certification
- Must have one year of Customer Service experience
- Must have one year of Cash Handling experience
Schedule:
This position works a variety of different times and schedule will be determined upon hiring. Evenings, weekends, and holidays may be included.
