What are the responsibilities and job description for the Customer Service Representative position at Lindsay Windows?
Benefits : 401(k) Dental insurance Health insurance Paid time off Training & development
Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of Lindsay Windows policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.
Customer Service Representative responsibilities
- Answers incoming customer calls regarding product questions, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
- Input orders with 100% accuracy
- Work with the sales team to stay updated on product knowledge
- Impact the company’s bottom line by problem solving
- 3-5 years Customer Service experience
- Building or Construction experience helpful
- Ability to remain professional and courteous with customers at all times
- Excellent verbal and written communication skills
Customer Service Representative skills
Must be willing and able to work from our office in Union daily!
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