What are the responsibilities and job description for the HVAC Service Manager position at Lindstrom Air Conditioning?

Lindstrom Air Conditioning & Plumbing is currently seeking an HVAC Service Manager to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our HVAC Service Managers are tasked with managing daily field operations, employee training, retention, recruiting, safety, vendor meeting and ensuring the technicians are providing outstanding service to our customers.

Founded back in 1975 by Carl Lindstrom, Lindstrom Air Conditioning and Plumbing has grown primarily through word of mouth, a shining testament to the company's dedication to excellence in customer service.

If you want to be the best, you must learn from and work with the best. Lindstrom Air Conditioning and Plumbing is growing, and we invite you to join our team. We are seeking talented people for positions from customer service and entry-level HVAC technicians to HVAC installers and plumbers in both our Port St. Lucie and Pompano Beach, Florida, locations.

What's In It For Me?

Market Value Compensation ($100,000 to $110,000)
Annualized Bonus Plan
Robust PTO Plan
Health, Vision and Dental plans for you and your family to choose from
401K Retirement Plan with company match
Life Insurance, Short-Term and Long-Term Disability
Special Program Options : FSA, EAP, Legal Services, and Identity Theft
Continuous Training for your Professional Development
Working in a dynamic, collaborative, and fun environment
Coached and supported career growth

What Will I Do?

Develop a culture of performance excellence to encourage employment growth

Drive the HVAC department sales through training and development of the field technicians

Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting

Coach service technicians on how to increase average ticket, closing rate and monthly truck revenue

Provide a constant flow of product and sales training

Promote lead generation

Monitor and control call backs and warranties

Handle all escalated customer concerns by demonstrating 100% customer satisfaction

Do I have What it Takes?

High School Diploma or equivalent; Bachelor's Degree preferred

An in-depth knowledge of HVAC systems.

2 years as a HVAC Service manager

Must have your EPA Certification

Nate Certified preferred but not required

Excellent leadership skills and team mentality to enhance team productivity and standards of work produced

Ability to build business in the private sector, as well as the public sector

Experience and knowledge of HVAC and Process systems for residential and commercial dwellings

Have an understanding of general HVAC design with have an overall general knowledge of HVAC material costs

Positive energy and enthusiasm to drive sales and company growth

Ability to prioritize, set goals, and manage multiple tasks, handle deadlines

Salary : $100,000 - $110,000

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HVAC Service Manager

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