Store Manager

POSITION PURPOSE

The individual in this position is responsible for achieving and / or exceeding the store's sales budget, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate cash and budget controls, management and development of all resources including store personnel, inventory and facilities.

ESSENTIAL JOB FUNCTIONS / KEY ACCOUNTABILITIES

Sales

Ensure store meets or exceeds weekly, monthly, annual sales budgets and consistently contributes to the company's overall achievement.

• Model Lindt standards and core competencies through everyday activities (leadership, commitment, passion, sales focus, drive for results, etc).
• Demonstrate a comprehensive understanding of the stores sales mission and the ability to communicate it effectively in actionable terms to the store staff.
• Own his / her business and is able to quantifiably articulate overall store metrics and performance.
• Motivate staff, build brand commitment and hold staff accountable to meeting critical internal KPI's and external sales opportunities.
• Identify and capture external sales opportunities to include, but not limited to, business-to-business contacts, external networking events and marketing opportunities.
• Proactively manage inventory levels in accordance with store's individual trends to insure stock levels are in line with sales demands and quality assurance guidelines, while minimizing out of stocks, overstocks and dated product.

Staff Development

Partner with the District Manager to hire, manage and develop store personnel in accordance with Lindt & Sprngli standards and guidelines in order to ensure a dynamic, knowledgeable and sales driven team.

Operational Controls

Ensure store meets or exceeds company standards for operational controls.

Visual Execution and Store Standards

Ensure store meets all company standards and expectations for visual direction and brand presentation.

POSITION QUALIFICATIONS

Skills & Knowledge

Experience Required

Education Required

Other Requirements

It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

Lindt and Sprngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status.

Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.