What are the responsibilities and job description for the Leasing Representative position at Lindy Property Management?
Come Home to The Lindy Communities Family.
About Lindy Communities:
Lindy Communities is a family owned property Management company, with a high-quality residential portfolio in the Greater Philadelphia area. Our goal is to provide the highest quality of apartment lifestyle. We build our team with talented, motivated people who love what they do and love creating an outstanding living environment for our residents.
About the Resident Services position:
This position description provides the overall purpose, key responsibilities, and specifications of the position. Lindy Communities philosophy requires that all employees contribute on a team basis for the purpose of overall company success. Accordingly, although this description does contain those functions/responsibilities which are essential to the performance of this position and other responsibilities which are part of the position, there may be other responsibilities which are not included. Lindy Communities reserves the right to amend or change this description at any time.
Overall Responsibility
Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls, performance of miscellaneous clerical duties, resident services support and customer services account assistance.
Essential Duties and Responsibilities
Assists in marketing campaign.
Qualifies, demonstrates and leases apartments.
Processes rental applications and prepares lease forms and reports.
Conduct follow up calls and traffic documentation on all prospects.
Conducts regular Market Surveys.
Assists with monitoring rent schedules.
Assists with resident retention.
Obtains an acceptable closing ratio.
Take and enter work orders to the system.
Conducts move in and move out procedures.
Work Weekends on a rotating schedule.
Perform other duties as assigned by the Community Director.
Working weekends as part of the weekly schedule.
Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Administration
1. Maintains property files, records, and reports.
2. Assists in lease renewal program to maximize resident retention.
3. Assists in the area of resident relations. Problem resolution is prime objective.
4. Prepares lease package/assists with move in and move out procedures.
Financial
1. Assists Community Manager/Community Director in rent collection and ensures deposits, assists residents with online rent payments.
Maintenance
1. Communicates with residents for requested work and records concise information on a Service Request.
- Inspects the property to ensure that the highest standards are maintained at all times. Picks up litter on the grounds when walking in any area.
- Assists with follow up calls on all maintenance requests.
General
1. Supports and complies with company policies and procedures as stated in the Employee Handbook as well as additional directives issued by the main office.
3. Performs other duties as assigned.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. Must be able to climb stairs.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Constant need (66% to 100% of the time) to be on feet.
Have constant need (66% to 100% of the time) to perform the following physical activities:
Finger Dexterity: Handle pens and other office supplies.
Writing: guest cards, forms, reports.
Lifting/carrying
1-25 lbs.: Constant need (1% to 33% of time)
Vision
Constant need (66% to 100% of time) to document prospective and current resident contact, complete forms, review manuals, and respond to written instruction from staff and residents.
Hearing
Constant need (66% to 100% of time) to communicate with manager, resident staff, vendors and residents.
Must use listening skills to diagnose needed repairs, etc.
Speaking
Constant need (66% to 100%) to verbally communicate with manager, resident staff, vendors and residents.
Reasoning
Ability to apply common sense understanding to carry out instructions furnished in writing. Accurately following standard procedures that may occasionally involve minor deviations needs to think rationally beyond a specific set of instructions.
Working Environment
Indoors (66% to 100% of the time). Outdoors (1% to 3% 33 of the time) all conditions.
Job Qualifications
Must have a high school diploma, or the equivalent. (Successful prior general office or rental office experience may be substituted for the diploma.) The successful accomplishment of courses or seminars in residential property management is highly desirable.
Must have vehicle.
Real Estate license is required.
Certificates, Licensed, Registrations
Real Estate
Benefits:
Competitive salary based on experience and education.
Medical Benefits up to 90% employer paid.
401K retirement plan with generous employer match
Employer paid Long term disability.
Employer paid Short term disability.
Employer paid Life insurance.
Substantial Paid Time Off program
Apartment discounts available to live on-site or at a nearby Lindy Community.
Access to Pool and Fitness center
Dental and Vision benefits
No one will be denied opportunities or benefits on the basis of age, sex, color, race, creed, national origin, religious persuasion, marital status, political belief or disability that does not prohibit performance. EOE
Principles only. Recruiters, please do not contact this job poster.
Do Not contact us with unsolicited services or offers.
Salary : $22
