What are the responsibilities and job description for the IT Analyst position at LingaTech?
Location: Harrisburg, PA - Must be a PA resident
Position Type: Hybrid
Contract Length: 6 months, with extension
Position Overview:
Will manage and support critical data processing, reporting and quality initiatives during the transition to a new statewide system. This role involves leading key projects, ensuring compliance with federal and state reporting requirements and supporting data conversion and maintenance efforts essential to the client's mission.
Required Skills:
Position Type: Hybrid
Contract Length: 6 months, with extension
Position Overview:
Will manage and support critical data processing, reporting and quality initiatives during the transition to a new statewide system. This role involves leading key projects, ensuring compliance with federal and state reporting requirements and supporting data conversion and maintenance efforts essential to the client's mission.
Required Skills:
- 7 years' experience in developing business, functional and user requirements for IT systems.
- 7 years’ knowledge of business analysis process, principles, practices and techniques.
- Knowledge of data processing and analysis.
- Knowledge of software development lifecycle with focus on the user requirements and UAT.
- Contractor must have excellent written and verbal communication skills.
- Contractor must demonstrate good interpersonal skills and the ability to work with diverse user groups.
- Contractor must be fluent in English and be able to be clearly understood over the phone as well as in written communications.
- Knowledge/experience relevant to Project Management needs.
- Ability to establish and maintain effective working relationships.
- Highly Desired – 2 years’ experience performing similar work in the Child Welfare or other Human Services Field.
- Highly Desirable – IIBA certification
- Plan, organize, prioritize, and manage multiple data projects and initiatives across the project team.
- Manages submission and tracking of system defects and change requests related to assigned data sets.
- Manages processes and timelines, ensuring compliance with the state and federal requirements.
- Manages work associated with addressing data quality for data fields.
- Responsible for compliance with standards and procedures specific to assigned initiatives.
- Manage and track progress against the project schedule and scope.
- Anticipate issues and proactively address them. Identify and track issues.
- Build and maintain relationships with key stakeholders and customer representatives.
- Investigate and resolve business operational and software issues identified and reported by users.
- Communicate effectively with customers and software / hardware suppliers.
- Prepare status reports.
- Establishes and maintains effective working relationships with staff and contractors.
- Uses Microsoft programs (Excel, Word, PowerPoint, Access, and Outlook) for documentation and communication purposes. Uses Team Foundation Server (TFS) and Microsoft Test Manager (MTM). Uses Service Now for incident and request tracking. Used Cognos for Data Warehouse queries.
- Monitors the work plan and ensures deadlines are being met and work is progressing as planned.
- Identify risks and issues impacting projects and escalate them in accordance with policy and procedure.
- Assist with or manage (as determined by the Leadership Team) the development and/or execution of strategies to effectively manage risks and issues until closure.
- Works as a liaison with the application team to promote the application team’s understanding of requirements when necessary.
- Facilitate communication and knowledge sharing with the team.
