What are the responsibilities and job description for the Network Technician position at LingaTech?
Contract Length: 6 months
Position Type: Onsite in Harrisburg, PA
Location: Harrisburg, PA
*local candidates only, no relocation available, non-local candidates will not be considered
Qualifications/Requirements
- Minimum 2 years of experience in assistive technology hardware and software.
- Minimum 4 years of experience in desktop and end-user support.
- Strong history of understanding and interest in current and emerging technologies demonstrated through training, job experience, and/or industry activities.
- Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources.
- Demonstrated customer focus, building strong customer relationships.
- Strong analytical skills – strong problem-solving skills, can communicate in a clear manner through multiple mediums and effectively evaluates information as well as data to make decisions; anticipates obstacles and develops plans to resolve.
- Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways.
Essential Responsibilities
- Technical expertise in incident and change management via ServiceNow
- Experience providing support to assistive technology software and hardware
- Technical knowledge in workstation deployments and installation
- Expert knowledge of MS Office products and troubleshooting skills
- Performs hardware and software diagnostics
- Performs physical installation of IT equipment
- Excellent communication skills and assist customers to resolve issues
- Assist remote IT support teams
Salary : $20 - $25
