Clinical Educator

Company DescriptionLingraphica is a mission-driven organization who provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments.  We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communccation journey.Job DescriptionPurpose: The Clinical Educator is an integral part of Lingraphica’s lead generation strategy. This role acts as the face of the company by providing continuing education opportunities to speech-language pathologists (SLPs) within government and business organizations. Working closely with our sales team, the Clinical Educator will conduct daily educational demos, clinical conversations, and webinars to professionals across the country in VAs (Veterans Affairs) and other business organizations to inform them of the latest in Augmentative and Alternative Communication (AAC) technology, research, and Lingraphica’s products and resources.   Candidates must be excellent at public speaking, be driven and motivated, have excellent networking and relationship building skills, have the ability to train clinical professionals, become an expert in Lingraphica technology and its application to various clinical settings, and provide solutions to clinical inquiries. This individual should be comfortable troubleshooting any on-the-spot technical issues that may arise, without losing audience engagement.   Essential Duties & Responsibilities:   Creates strategies for outreach and lead generation targeting SLPs at VA facilities across the U.S. Conducts daily educational demos, clinical conversations, webinars for clinical audiences within the VA and other business-to-business relationships Establishes relationships with VA SLPs and VA facilities. Establishes and maintains relationships with business partners (e.g. rehab/staffing companies, DME providers) Works closely with sales team for sales enablement and smooth transitions Conducts occasional onsite in-services  Stays current on all Lingraphica product and service updates  Maintains a strong awareness of AAC trends, research, and technology in the field  Suggests new content ideas and provides customer feedback  Learns and teaches a variety of courses as needed Develops and nurtures relationships with SLPs  Proactively helps identify and connect with SLPs interested in AAC continuing education  Helps develop education opportunities pertaining to specific business needs Coordinates with the team to ensure visibility and availability across various schedules and calendars    Reports weekly, monthly, and quarterly key performance metrics   Documents all customer interactions within the customer relationship management tool   Adheres to the standards of both the American Speech-Language-Hearing Association (ASHA) and the American Occupational Therapy Association (AOTA) for providing Continuing Education courses  Collaborates with Clinical Marketing team to create courses and supporting content as needed for their role Performs other duties as assigned    QualificationsKnowledge, Skills & Abilities   Excellent customer service skills and professionalism    Highly organized    Interest in networking Exhibits strong critical thinking and problem-solving skills through both verbal and written communications    Ability to take on new challenges and work outside of one’s comfort zone    Ability to maintain proper, courteous, and helpful telephone etiquette    Ability to comfortably interface with various users across the organization    Knowledge of AAC  Exhibits excellent presentation skills, in-person and using online technology   Computer Skills: Office 365, Outlook, Slack, HubSpot CRM preferred      Education & Experience   Master’s Degree required in Speech Language Pathology and current state SLP license Minimum of 3 years’ experience as a Speech-Language Pathologist   Experience working with Lingraphica products and/or conducting device trials preferred  Additional InformationTravel Requirements:Travel to Princeton, NJ office or other U.S. locations may be required on occasion, up to 2x / year for team off-sites and Annual Company Meeting. Additional travel to establish and maintain relationships at VA facilities up to 6x / year, within the U.S.   Work Environment & Physical Demands: Incumbent works from home and is expected to maintain a safe, productive work environment with secure internet access.  Must be able to operate a computer with or without a reasonable accommodation.  Must be able to lift and carry up to 25 lbs. Flexible hours may be required occasionally to meet scheduling needs across various time zones. Accommodations: To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To learn more about Lingraphica, visit: www.lingraphica.com!This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.