What are the responsibilities and job description for the Front Desk Agent position at Lingway V?
We are currently seeking a professional, customer-focused Front Desk Agent to join our team. As a key representative of our organisation, the Front Desk Agent plays a vital role in creating a welcoming and efficient first impression for all guests and visitors.
This is an excellent opportunity for someone who thrives in a structured, fast-paced environment and enjoys providing outstanding service on the front line.
Key Responsibilities:
As a Front Desk Agent, your duties will include:
- Greeting and assisting guests with a warm, professional approach
- Managing check-in/check-out procedures accurately and efficiently
- Handling a range of enquiries via phone, email, and in person
- Coordinating with internal departments to ensure guest satisfaction
- Maintaining records, managing bookings, and updating systems
- Proactively resolving issues to deliver a smooth front desk experience
What We’re Looking For:
To be successful as a Front Desk Agent, you should have:
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- The ability to remain calm and courteous under pressure
- Confidence using reservation systems and basic office software
- Previous experience as a Front Desk Agent, receptionist, or in a similar customer service role is an advantage
What We Offer:
- A supportive and professional working environment
- Full training and ongoing support
- Career development opportunities within the organisation
- Competitive salary and employee benefits
- A chance to make a meaningful impact as a valued Front Desk Agent
Apply Today
If you’re ready to bring your customer service skills to a dynamic and professional front desk role, we’d love to hear from you.
Job Types: Full-time, Part-time
Pay: $17.00 - $23.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $17 - $23
