What are the responsibilities and job description for the Patient Coordinator position at Link Home Services Holdings LLC?
Link Home Therapy is looking to hire a passionate Patient Coordinator to join our team.This role will be responsible for overseeing the day-to-day administrative tasks, scheduling, managing appointments and providing overall support at our therapy clinic at an independent living center.
Location : Full-Time On-site in Dearborn, MI
Duties and Responsibilities :
- Administrative Support : Provide general administrative support to clinical staff and management, including answering phones, managing emails, and handling correspondence.
- Patient Support : Assist patients with check-in and check-out procedures. Manage and verify patient information and insurance details. Ensure that patients understand medical instructions and appointment details. Help patients navigate the healthcare system and access resources.
- Scheduling & Coordination : Answer incoming patient calls, emails, and inquiries. Schedule and confirm patient appointments, follow-up visits and reminders. Provide detailed information regarding procedures, services, and doctor's availability. Address patient concerns or direct them to the appropriate personnel.
- Maintenance : Serve as a liaison with building management and service providers to ensure the office is well-maintained.
- Communication : Act as a point of contact for internal and external communications, ensuring timely responses and follow-up.
- Marketing : Coordinate with local vendors and business to promote assisted living facility services. Build and maintain relationships with community to assist in growth of Link Home Therapy.
Qualifications :
PI260455136
Salary : $20 - $23
