What are the responsibilities and job description for the Service Advisor position at Link Motors & RV?
Link Chrysler Dodge Jeep Ram in Rice Lake is always looking for the right person to add to our outstanding team! Is a career in the auto industry is something that you've been thinking about? If so, you may be perfect for this role! If you're interested in applying, you can do so either in person at 1931 S Main Street Rice Lake, WI or send your resume to kathys@linkmotors.com Weekly salary with generous monthly incentive / bonus plan Full-Time, 45 to 50 Hours Per Week First Shift. Monday-Friday. Duties and Responsibilities of the Job : The Service Advisor is responsible for service sales, gross profit and proper handling of service customers. The actions of the Service Advisor will influence the volume of service business and has a definite impact on customer service. The Service Advisor works directly with the public, technicians and parts department and assumes the responsibility that repairs are completed correctly and in a timely manner. Customer follow-up, repair order close out and cashiering are also frequent tasks. Maintain a standard for hours per customer repairs order written Follow OSHA rules and regulations regarding safety Greet customers in a friendly and timely manner Schedule service appointments in person and by telephone in a friendly and timely manner Obtain customer and vehicle information Gather all details of customers' repair needs Advise customer of additional repairs and completion time for those repairs Indicate repair needs on Repair Order and relay to technician Obtain customers signature on Repair Order and give approximate completion time Handle telephone inquiries and challenges Act immediately on all calls Document return repairs and submit to manager weekly Obtain verbal approval on all unsigned work orders Communicate with technicians on required factory assistance Minimum Requirements : High School Diploma / GED Equivalent Desired No Licenses or Certifications Requested No Vehicle Requested Class D - Regular (Auto, Light Truck, Moped) Required No Endorsement Requested 18 or older Required Qualifications and Skills Read and comprehend instructions and information. Excellent oral and written skills Two years auto dealership experience is preferred Possess a high school diploma or the equivalent Work comfortably with the public. Tidy, professional appearance. Current driver's license with a good driving record Must be able to work the following schedule : Monday – Friday 7 : 00 a.m. – 5 : 00 p.m. Benefits : Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, Vision Insurance Vacation, Paid Holidays 401K Plan Powered by JazzHR
