What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Linked Light Pulse?
Department: Linked Light Pulse
Location: Denver, CO
Compensation: $36,000 - $44,000 / year
Job Description:
We are seeking a dedicated and detail-oriented Entry Level Customer Service Assistant to join our team. In this role, you will be responsible for providing outstanding customer support, handling inquiries, and ensuring a seamless customer experience. This is a great opportunity for individuals looking to start a career in customer service with opportunities for professional development.
Key Responsibilities
Responsibilities:
Assist customers with inquiries, concerns, and requests in a professional manner
Provide accurate information regarding products, services, and company policies
Maintain detailed records of customer interactions and transactions
Process orders, returns, and account updates as needed
Collaborate with internal teams to resolve customer issues efficiently
Ensure customer satisfaction by delivering prompt and effective solutions
Maintain a positive and professional demeanor in all interactions
Perform administrative tasks and support daily operations as required
Skills & Qualifications:
Strong communication and interpersonal skills
Ability to handle customer inquiries with patience and professionalism
Detail-oriented with strong organizational and multitasking abilities
Problem-solving skills and a proactive approach to customer needs
Proficiency in Microsoft Office Suite and basic computer skills
Ability to work in a fast-paced environment and adapt to changing situations
High school diploma or equivalent required
Benefits:
Competitive salary
Opportunities for career growth and advancement
Comprehensive training and professional development programs
Paid time off and holidays
Supportive and team-oriented work environment
Salary : $36,000 - $44,000
