What are the responsibilities and job description for the Account Manager position at Linked Professional Services?
1. Responsibilities :
- Quotations, job costing, and sales order entry
- Work closely with Purchasing, Manufacturing, and Quality departments
- Maintain excellent relationship with current customers ad grow accounts
- Prepare and deliver appropriate presentations on products and services
- Participate on behalf of the company in exhibitions or conferences
- Follow-up with customers and provide updates on each order as needed
- Negotiate / close deals and handle complaints or objections
- Problem solving and friendly customer service response2. Knowledge / Education
- Bachelor Degree (Preferred)
- Associates Degree (a must) with minimum of 2 years sales experience
- Technical knowledge and manufacturing sales3. Skills
- Aptitude for ERP systems (Epicor Knowledge is a plus)
- Excellent communication skills and feels comfortable reaching out to potential customers to demonstrate our services and products through email, phone, and in person.
- Experienced in Excel and Word
- Ability to read prints and drawings, break down BOM (training is available)
- Fast learner and passion for sales and customer service
- Self-motivated with a results-driven approach
- Skilled in the use of Customer Relationship Management (CRM) software
- Professional level verbal and written communications skills4. Experience
- Epicor ERP knowledge is a plus
- Proven experience as an Account Manager or relevant role
