SMB Account Director, Nonprofit - Talent Solutions

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.Join us to transform the way the world works.At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.We are looking for an SMB Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within the Non-Profit sector. You will be responsible for helping our customers effectively engage with our Talent Solutions. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet / exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.Responsibilities : Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetingsAsks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detailBuilds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organizationShifts communication style and content to fit the needs of different stakeholdersLeads with Solutions, not products, when making recommendations aligned to Customer objectivesSells with IntegrityDrives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders togetherThinks commercially and applies business acumen when crafting & negotiating commercial agreementsUses data and insights to support investment recommendations or overcome customer objectionsProactively mitigates churn risk by adopting a smart, customer-centric approachEngages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROIDrives Customer growth by proactively identifying opportunities to deliver greater customer valueApplies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens.Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategyAgrees to joint accountability with colleagues and cross-functional teams for optimal customer successPractices humility and asks for help from colleagues when faced with a challenge or unknownIs disciplined in Territory and Account Planning, Forecasting, and Quota AttainmentFollows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cyclesBasic Qualifications : 2 years of applicable sales experiencePreferred Qualifications : Experience with HR softwareExperience with selling to Non-Profit sectorBA / BS degree or equivalent in a related fieldExperience with SaaS opportunities and Dynamics platformExperience selling IT solutionsKnowledge of software contract terms and conditions with the ability to create fair transactionsStrong negotiation and accurate forecasting skillsExperience carrying a revenue target with the ability to develop compelling strategies that deliver resultsExcellent communication, negotiation and forecasting skillsDemonstrated ability to find and manage high-level business in an evangelistic sales environmentAbility to gather and use data to inform decision making and persuade othersAbility to assess business opportunities and read prospective buyersAbility to orchestrate the closure of business with an accurate understanding of prospect needsAbility to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitorsSuggested Skills : NegotiationRelationship BuildingAccount PlanningForecastingLinkedIn is committed to fair and equitable compensation practices.The pay range for this role is 101,000 to 145,000 . Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.The total compensation package for this position may also include annual performance bonus, stock, benefits and / or other applicable incentive compensation plans.Equal Opportunity StatementLinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.LinkedIn is an Affirmative Action and Equal Opportunity Employer.#J-18808-Ljbffr