Demo

Implementation Consultant

LinkSquares
LinkSquares Salary
Boston, MA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 3/9/2025
LinkSquares is the leading contract lifecycle management company in the legal industry, named a Leader in The Forrester Wave™: Contract Lifecycle Management (CLM).

Businesses run on contracts—they drive revenue, manage obligations, enable financing, and support reporting activities. Our AI-powered CLM SaaS product suite delivers end-to-end solutions trusted by some of the world’s most respected organizations, including DraftKings, Wayfair, TIME, and the Boston Celtics. We are proud to support our customers in achieving their goals, and remain dedicated to delivering value and innovation to meet their needs.

We ranked #174 on Deloitte’s Fastest-Growing Companies in North America, named “Contract Management Solution Provider Of The Year” by LegalTech Breakthrough Awards, and were proudly featured at #707 on the 2024 Inc. 5000 list of America's fastest-growing private companies.

At LinkSquares, our AI-powered, end-to-end contract management and analytics platform takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal, finance, HR, and procurement teams save time, cut costs, and improve business outcomes. We are a 200 person company headquartered in downtown Boston.

The Implementation Consultant is responsible for advising new customers throughout the onboarding process by providing technical configuration, administrative training, and best practices for product adoption and long-term success. You will serve as a product expert and technical resource for both customers as well as internal teams.

The ideal candidate will have strong communication skills, creative problem solving, and project management experience to support the company’s growth in a customer-facing role. If you love technology, and want to work in a high growth environment, this is the role for you.

Responsibilities:

  • Lead new client implementation projects, providing technical support and guidance on best practices
  • Collaborate with CSM team to strategize on new accounts, designing and executing against implementation plans
  • Act as a proactive and organized project manager, guiding new clients through the implementation process and shortening time-to-value
  • Manage and coordinate multiple customer implementations simultaneously as the implementation lead.
  • Gather customer requirements through interview and analysis and translate to LinkSquares’ capabilities.
  • Configure LinkSquares software applications for customers using a training and enablement approach.
  • Track project plans, and report project progress to appropriate parties.
  • Participate in knowledge transfer sessions, product training and other strategic initiatives as needed.
  • Provide a mixture of remote and onsite customer implementation workshops.
  • Consult with customers on system configuration based on product and industry best practices.
  • Facilitate touchpoints and status meetings with customers in a timely and professional manner.
  • Contribute to the development of best practices, project standards and methodologies to improve efficiency and effectiveness of implementations and team processes, policies, & procedures.
  • Troubleshoot functional issues arising from implementations.
  • Configure LinkSquares product to customer specifications, and provide guidance on new workflows that will best support their overarching business objectives
  • Identify opportunities for knowledge management, documentation and service automation, and participate in creating those tools.

Additional Qualifications:

  • 2-4 years relevant experience in implementation, onboarding, consulting, support, sales engineering, or technical problem-solving within a SaaS business
  • Exceptional oral and written communication and presentation skills
  • Strong time, task, and project management skills An above-and-beyond team player who will do whatever it takes to make us better
  • Customer-facing experience

Few people have all of the qualifications in a job description, so if your experience is a little different, we still want to hear from you.

About LinkSquares

Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/

For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/.

LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Implementation Consultant?

Sign up to receive alerts about other jobs on the Implementation Consultant career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$78,798 - $105,031
Income Estimation: 
$100,385 - $137,222
Income Estimation: 
$78,798 - $105,031
Income Estimation: 
$100,385 - $137,222
Income Estimation: 
$100,385 - $137,222
Income Estimation: 
$130,881 - $173,980
Income Estimation: 
$130,859 - $185,836
Income Estimation: 
$169,808 - $238,033
Income Estimation: 
$63,962 - $83,484
Income Estimation: 
$78,798 - $105,031

Sign up to receive alerts about other jobs with skills like those required for the Implementation Consultant.

Click the checkbox next to the jobs that you are interested in.

  • Auditing Skill

    • Income Estimation: $160,082 - $268,153
    • Income Estimation: $172,146 - $233,410
  • Biomedical Engineering Skill

    • Income Estimation: $135,243 - $181,487
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at LinkSquares

LinkSquares
Hired Organization Address Boston, MA Full Time
LinkSquares is the leading contract lifecycle management company in the legal industry, named a Leader in The Forrester ...
LinkSquares
Hired Organization Address Boston, MA Full Time
LinkSquares is the leading contract lifecycle management company in the legal industry, named a Leader in The Forrester ...
LinkSquares
Hired Organization Address Boston, MA Full Time
LinkSquares is the leading contract lifecycle management company in the legal industry, named a Leader in The Forrester ...

Not the job you're looking for? Here are some other Implementation Consultant jobs in the Boston, MA area that may be a better fit.

Implementation Consultant

Skan AI, Boston, MA

Implementation Specialist

Lever Implementation Training Environment, Boston, MA

AI Assistant is available now!

Feel free to start your new journey!