Sr. Marketing Events Specialist

LinkSquares is the leading contract lifecycle management company in the legal industry, named a Leader in The Forrester Wave™: Contract Lifecycle Management (CLM).

Businesses run on contracts—they drive revenue, manage obligations, enable financing, and support reporting activities. Our AI-powered CLM SaaS product suite delivers end-to-end solutions trusted by some of the world’s most respected organizations, including DraftKings, Wayfair, TIME, and the Boston Celtics. We are proud to support our customers in achieving their goals, and remain dedicated to delivering value and innovation to meet their needs.

We ranked #174 on Deloitte’s Fastest-Growing Companies in North America, named “Contract Management Solution Provider Of The Year” by LegalTech Breakthrough Awards, and were proudly featured at #707 on the 2024 Inc. 5000 list of America's fastest-growing private companies.

At LinkSquares, our AI-powered, end-to-end contract management and analytics platform takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal, finance, HR, and procurement teams save time, cut costs, and improve business outcomes. We are a 200 person company headquartered in downtown Boston.

LinkSquares is looking to hire a Sr. Marketing Events Specialist who will be responsible for the organization, execution and promotion of LinkSquares events. This person will coordinate all logistics for small regional conferences, virtual events, dinners, and networking events. They will work closely with the marketing, sales, and customer success teams..

This is a perfect opportunity for someone who has some experience planning and organizing many events at once and is looking to take their skills to the next level. The ideal candidate has a natural eye for detail and organization, is creative, and enjoys collaborating cross-functionally. This professional will help us solidify our place as the innovative thought leader in the contract management industry.

What you’ll be working on:

• Manage LinkSquares presence at in-person and virtual trade shows and events that create brand awareness and generate demand
• Keep track of all event details in our project management tool (ClickUp), in our Google Events calendar, on the website, and enable key stakeholders
• Manage all aspects of an event, from timeline to deadlines, task management, and staffing needs, including travel and accommodations, as well as securing speakers and VIP guestsIdentify booth requirements and scope project work with content and creative teams on the development of any new items to be created and printed, such as booth graphics, print materials or digital assets
• Order items needed onsite for events, such as electric, wifi, carpet, booths, and monitors
• Keep track of promotional goods inventory, and research and fulfill new items.
• Manage all outbound and inbound shipping
• Regularly provide post-analysis of events with budget, leads, reports, ROI, etc.
• Collaborate on pre- and post- event promotion with the marketing team
• Collect and process attendee lists post-event, and work with Marketing Operations to enter into our CRM systems and notify sales
• Report and inform on how to improve our follow up process and enablement of the Sales organization for events
• Hold show prep and debrief meetings with the onsite team, and any necessary trainings
• Contribute ideas and innovative solutions to enhance the impact of events and attainment of business goals.
• Travel to conferences (up to 25% travel) to support onsite logistics and setup booth
  
  

What you bring:

• 3-5 years experience in event project management
• A highly organized mindset and ability to adhere to tight deadlines
• Capable of collaborating and upwardly managing multiple stakeholders, including executives
• Experience working in a demanding, fast paced, and innovative environment
• Ability to use data to prioritize strategies, make decisions, and report on outcomes
• Excellent communication skills, internal and external with strong interpersonal abilities
• Self-motivated, takes initiative, is organized, detail oriented, and possesses strong execution skills in a fast-paced environment
• Proven track record of project management skills to lead events
• Ability to adapt to change quickly and think fast on your feet to strategize new solutions
• Ability to work cross functionally with other departments
• Anticipates needs and takes initiative
• Proficient in Microsoft Office and/or Google Workspace
• Trade Show management in the B2B technology space a plus
• Experience with HubSpot, Salesforce, and lead retrieval software a plus
• Able to travel 25% of the time
  
  

LinkSquares is the leading contract lifecycle management company in the legal industry, named a Leader in The Forrester Wave™: Contract Lifecycle Management (CLM).

Businesses run on contracts—they drive revenue, manage obligations, enable financing, and support reporting activities. Our AI-powered CLM SaaS product suite delivers end-to-end solutions trusted by some of the world’s most respected organizations, including DraftKings, Wayfair, TIME, and the Boston Celtics. We are proud to support our customers in achieving their goals, and remain dedicated to delivering value and innovation to meet their needs.

We ranked #174 on Deloitte’s Fastest-Growing Companies in North America, named “Contract Management Solution Provider Of The Year” by LegalTech Breakthrough Awards, and were proudly featured at #707 on the 2024 Inc. 5000 list of America's fastest-growing private companies.

At LinkSquares, our AI-powered, end-to-end contract management and analytics platform takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal, finance, HR, and procurement teams save time, cut costs, and improve business outcomes. We are a 200 person company headquartered in downtown Boston.

The Implementation Consultant is responsible for advising new customers throughout the onboarding process by providing technical configuration, administrative training, and best practices for product adoption and long-term success. You will serve as a product expert and technical resource for both customers as well as internal teams.

The ideal candidate will have strong communication skills, creative problem solving, and project management experience to support the company’s growth in a customer-facing role. If you love technology, and want to work in a high growth environment, this is the role for you.

Responsibilities:

• Lead new client implementation projects, providing technical support and guidance on best practices
• Collaborate with CSM team to strategize on new accounts, designing and executing against implementation plans
• Act as a proactive and organized project manager, guiding new clients through the implementation process and shortening time-to-value
• Manage and coordinate multiple customer implementations simultaneously as the implementation lead.
• Gather customer requirements through interview and analysis and translate to LinkSquares’ capabilities.
• Configure LinkSquares software applications for customers using a training and enablement approach.
• Track project plans, and report project progress to appropriate parties.
• Participate in knowledge transfer sessions, product training and other strategic initiatives as needed.
• Provide a mixture of remote and onsite customer implementation workshops.
• Consult with customers on system configuration based on product and industry best practices.
• Facilitate touchpoints and status meetings with customers in a timely and professional manner.
• Contribute to the development of best practices, project standards and methodologies to improve efficiency and effectiveness of implementations and team processes, policies, & procedures.
• Troubleshoot functional issues arising from implementations.
• Configure LinkSquares product to customer specifications, and provide guidance on new workflows that will best support their overarching business objectives
• Identify opportunities for knowledge management, documentation and service automation, and participate in creating those tools.
  
  

Additional Qualifications:

• 2-4 years relevant experience in implementation, onboarding, consulting, support, sales engineering, or technical problem-solving within a SaaS business
• Exceptional oral and written communication and presentation skills
• Strong time, task, and project management skills An above-and-beyond team player who will do whatever it takes to make us better
• Customer-facing experience
  
  

Few people have all of the qualifications in a job description, so if your experience is a little different, we still want to hear from you.

About LinkSquares

Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/

For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/.

LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.