What are the responsibilities and job description for the Customer Service Expert position at LinkUs Enterprises?
Installation and Support Technician
We are looking for an experienced Installation and Support Technician to join our team. In this role, you will be responsible for installing and supporting our satellite television and internet services at customer locations.
Responsibilities:
Requirements:
What We Offer:
We are looking for an experienced Installation and Support Technician to join our team. In this role, you will be responsible for installing and supporting our satellite television and internet services at customer locations.
Responsibilities:
- Install and configure satellite equipment and smart home devices
- Assess and resolve technical issues with broadband internet connections
- Collaborate with customers to understand their needs and preferences
- Meet performance metrics for DISH services, Nest Smart Home technology, and security products
- Develop long-term relationships with customers through exceptional service and support
Requirements:
- Technical expertise in electronics and/or audio/video systems
- Familiarity with computer software applications and operating systems
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
What We Offer:
- A comprehensive paid training program
- Access to cutting-edge tools and equipment
- A fuel card, mobile device, and company vehicle for professional use
- A comprehensive benefits package including ESOP, PTO, medical, vision, dental, life insurance, short/long-term disability, and 401K options
