What are the responsibilities and job description for the Installation and Maintenance Technician position at LinkUs Enterprises?
Technical Installation Role
LinkUs Enterprises is seeking a Customer Service Expert to provide technical assistance and support for our satellite television and internet services. This role requires strong technical skills and excellent customer service abilities.
Responsibilities:
Requirements:
Benefits Package:
LinkUs Enterprises is seeking a Customer Service Expert to provide technical assistance and support for our satellite television and internet services. This role requires strong technical skills and excellent customer service abilities.
Responsibilities:
- Install and configure satellite equipment and smart home devices
- Troubleshoot and resolve technical issues with broadband internet connections
- Collaborate with customers to understand their needs and preferences
- Meet performance metrics for DISH services, Nest Smart Home technology, and security products
- Develop long-term relationships with customers through exceptional service and support
Requirements:
- Technical expertise in electronics and/or audio/video systems
- Familiarity with computer software applications and operating systems
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Benefits Package:
- Paid training and certification programs
- State-of-the-art tools and equipment
- A fuel card, mobile device, and company vehicle for professional use
- A comprehensive benefits package including ESOP, PTO, medical, vision, dental, life insurance, short/long-term disability, and 401K options
