Lion Real Estate Group is seeking an experienced Assistant Community Manager to join the team at "Stassney at Soco," our 288-unit owner-operated multifamily apartment community located in South Austin, Texas.
Recruiters / Agencies : Please do not respond to this ad.)
Lion Real Estate Group - BENEFITS OFFERED :
- Medical Insurance (77% of employee / dependent premium paid by Lion)
- Dental Insurance (99% of employee premium paid by Lion)
- Vision Insurance (99% of employee premium paid by Lion)
- Voluntary Plans including Life / AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
- Third-Party Dedicated Benefits Concierge (TouchCare)
- 401(k) Retirement Savings Plan (6% Company Match)
- Paid Time Off Policies :
Vacation
Sick LeaveBereavement LeaveHolidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)Paid Parental LeaveEmployee Assistance ProgramVolunteering Program including VTOPerks and Rewards ProgramAssistant Community Manager - JOB PURPOSE :
Works closely with community manager, residents, and others to assist in overseeing all aspects of a community’s daily operations. This role requires regular communication with residents to ensure on-time rent payments and proper adherence to lease agreements and is responsible for the accurate and timely completion of administrative processes and reports.
Assistant Community Manager - ESSENTIAL FUNCTIONS :
Assists Community Manager in ensuring and maintaining accurate, up-to-date records (including rent rolls, delinquency reports, rental status, move in & move out schedule, etc.), entering data into Yardi system, and submitting reports on timely basisAssist supervisor in day-to-day operations at the assigned communityMaintains day-to-day communications with SupervisorReviews move-in, move out, and renewal documents and files for accuracy and compliance with company and government policies and ensures it is entered timely into YardiEnsures residents files are properly maintainedEnsures accuracy of all reports and ledgers in YardiAssists with various daily and month-end reports including collection of rent, administration of late fees, and delinquencyMaintains minimal delinquency rate at the community through timely collection of rent and feesEnsures outstanding resident balances are monitored and collected and that new cases are sent to collections agency in a timely fashionEnsures timely submission of resident notices (3-day, legal, delinquency, small balance, etc.)Ensures rent increases are being administered accurately and timely per property budgetsOversees timely enforcement of evictionsAssists with monitoring resident satisfaction through follow-up calls, emails, or meetings to ensure a positive living experienceProcesses receivables in Yardi and with bank in timely fashion while verifying accuracy of all depositsExercises sound judgment regarding community expenditures while maintaining knowledge of the best supplier partner for cost, quality, and serviceHelps to ensure the physical well-being and curb appeal of the apartment community.Establishes and maintains the best possible occupancy of the apartment community and lease apartments as neededShows and demonstrates available apartments, including Open Houses, during business hours and weekends as needed (Saturdays only)Assists in eliminating lost revenues due to vacancies by executing timely turnover and adhering to traditional and creative marketing protocols to lease apartmentsMaintains annual fair housing certification (via Gracehill)Oversees the community in the absence of the Community ManagerMaintains regular and consistent attendance according to required work schedule decided by the CompanyProvides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all timesAssistant Community Manager - REQUIRED SKILLS / ABILITIES :
Excellent verbal and written communication skills. (English)Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Strong analytical and problem-solving skills.Team player with excellent leadership skillsAbility to work independently, prioritize duties, manage time efficiently, and multi-task.Ability to function well in a high-paced and at times stressful environment.Proficient with Microsoft Office Suite or related softwareProficient with Yardi or similar property management softwareAssistant Community Manager - EDUCATION & EXPERIENCE :
High School Diploma or equivalent1 years multifamily property management experiencePrior experience in Assistant Community Manager role highly preferredMust have valid driver’s licensePosted pay range is negotiable.J-18808-Ljbffr
