What are the responsibilities and job description for the Member Services Associate position at Lion's Den Gym + Training?
We are looking for a Member Services Associate, which will require working weekends, nights & holidays. As a Member Services Associate, you will be the first person a member encounters, making you the face of Lion's Den Gym!
The position would entail the following:
Key Responsibilities:
- Customer Service:
- Greet members and guests warmly and professionally.
- Answer phone calls and respond to inquiries efficiently.
- Assist members with check-ins, guest passes, and membership inquiries.
- Provide information about gym facilities, classes, and programs.
- Membership Management:
- Register new members and process membership renewals.
- Update member information and billing details.
- Handle membership cancellations and transfers.
- Collect payments and resolve billing issues.
- Facility Maintenance:
- Ensure the front desk area is clean and organized.
- Maintain a positive and welcoming atmosphere.
- Assist with general gym upkeep, such as cleaning equipment or restocking supplies.
- Other Duties
- Close the gym
- Make billing calls
- Register people for training and fitness classes
Lions Den Gym is family owned and operated which has been in business since April 2023. We have an amazing mix of gym members and staff that create a fun and exciting work environment. We all "wear many hats" on a daily basis and help each other out to get each task done. Ideally, the perfect fit for this position is a person that aspires to be a pivotal influence that enjoys seeing their hard work directly translate to the success of the business.
Ultimately, we are looking for someone who is excited about being a part of a small start-up and directly contributing to the growth of the company! It is important to us that everyone involved with Lion's Den Gym has a great time while working and we like to maintain a fun atmosphere.
We are looking to hire someone immediately for this position.
www.lionsdengymtx.com
@Lionsdengymtx
Job Type: Part-time
Pay: $12.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $12