What are the responsibilities and job description for the Leadership Team Member position at Lionheart Cannabis?
About us
Join the Lionheart Leadership Team
About Us:
Lionheart Cannabis, Montana's oldest cannabis company, is dedicated to delivering exceptional customer service in a safe and welcoming environment. With locations throughout Montana, we are a leader in the industry, offering growth and an exciting work culture.
Why Work at Lionheart:
- Paid Time Off
- Flexible Working Hours
- Employee Discounts
- Safe Work Environment
- Growth Opportunities
- Casual Work Attire
- Lively Atmosphere
- Health Insurance Available
Key Responsibilities:
- Deliver outstanding customer service and support.
- Educate customers on various strains, products, and methods.
- Assist with informed purchase decisions.
- Maintain cleanliness and organization on the sales floor.
- Accurately manage transactions and cash handling.
- Stay updated on cannabis laws and regulations.
- Adhere to company policies and procedures.
Inventory & Compliance:
- Track and manage inventory levels effectively.
- Ensure compliance with local and state regulations, including METRC and Dutchie.
- Conduct regular inventory audits.
- Organize product displays for optimum sales.
- Prepare for regulatory assessments with mock inspections.
Leadership & Team Management:
- Promote a team-oriented work environment.
- Hire, train, and coach staff to align with company values.
- Manage employee schedules and coverage.
- Lead meetings to discuss updates and address concerns.
Customer Experience:
- Provide excellent service and address inquiries promptly.
- Build positive relationships to enhance satisfaction and loyalty.
Operational Excellence:
- Organize operational documents and manage functions like POS
Requirements:
- Strong time management and organizational skills.
- Experience in sales, retail, or restaurant service.
- Fluent in English with effective communication skills.
- Valid Montana State Marijuana Workers Permit.
- Passion for exceptional customer service and the cannabis industry.
- Proficient in Microsoft Word and Excel
Join Us:
If you are passionate about the cannabis industry and customer service, Lionheart Cannabis offers a competitive salary and career advancement opportunities. Applicants must be 21 years or older and comply with all laws related to cannabis sales. Apply now and become part of a leading team in a thriving industry!
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20 - $25