What are the responsibilities and job description for the Billing Analyst position at Liquid Brand?
Billing Analyst
Join an innovative team at Liquid Environmental Solutions as a Billing Analyst, where your attention to detail and problem-solving skills will contribute to smooth and efficient billing operations. In this role, you’ll collaborate with cross-functional teams, ensure billing accuracy, and play a critical part in maintaining strong customer relationships. If you have a keen eye for detail, love working with data, and excel in fast-paced environments, we’d be excited to hear from you!
Compensation: $22 to $27/hr
Location: 7651 Esters Blvd, Suite 200, Irving, TX
Schedule: 8am to 5pm Monday through Friday (Hybrid -- 2 days remote, 3 in office)
Job Description:
BASIC PURPOSE: The primary responsibility of the Billing Analyst is to support the day-to-day operations within the billing department, ensuring accurate and timely billing processes.
ESSENTIAL FUNCTIONS:
- Assist in the preparation and processing of billing statements and invoices.
- Ensure timely and accurate billing in accordance with established SLAs and processes.
- Respond to billing inquiries and production requests to support business needs.
- Maintain and update billing records and customer accounts.
- Collaborate with other departments to resolve billing issues.
- Assist in the implementation of new billing processes and tasks.
- Support the review and compliance controls for the billing department.
- Perform other duties as assigned.
POSITION SCOPE:
- Proficiency with necessary applications to perform day-to-day billing functions.
- Communicate effectively with team members and other departments.
- Strong written and verbal communication skills.
- Ability to make decisions and find alternative solutions to billing problems.
- Monitor and assess personal performance to make improvements or take corrective action.
- Strong organizational skills, including balancing multiple responsibilities and meeting deadlines.
- Strong business acumen with an understanding of the organization and various functions.
REPORTING RELATIONSHIPS:
- Reports to the Billing Supervisor.
Education and Experience:
- High School diploma required; Bachelor’s Degree preferred.
- 2 years of billing experience preferred.
- Strong customer service skills.
- Excellent oral and written communication skills.
- Experience with Wennsoft/Great Plains is a plus.
- Knowledge and experience with Microsoft Office Suite required.
- Strong Microsoft Excel skills.
- Excellent organizational skills.
Salary : $22 - $27
