Office/Admin Clerk

Job Description

The Front Office Clerk/Admin is responsible for handling customer inquiries, incoming phone calls/emails, problem-solving customer issues, vehicle title processing and other duties as assigned.

Responsibilities

• Customer Service – You will be expected to answer questions about our assets and services, facility information (hours, location, drop-off days, etc.), and resolve basic customer concerns and complaints
• Assist the Title Department with processing vehicle titles, sold notices, etc.
• Clerical Duties – The front desk is your area of responsibility and will consist of various clerical and administrative tasks. These include, but are not limited to:
• Filing paperwork and titles, preparing paperwork and files for upcoming auctions, scanning archived records, preparing mail, assisting with auction audits, and preparing correspondence and other duties as assigned
  

Education/Experience

QUALIFICATIONS

• High School Diploma/GED preferred
• 2 years office experience preferred
• 1 years Title experience preferred
  
  

Skills

• Bilingual in Spanish is preferred
• Excellent Time management & organizational skills
• Great customer service and communication skills
• Attention to detail
• Strong computer skill
  
  

Ability

• Ability to multi-task, prioritize and successfully meet several deadlines at once while maintaining attention to detail
• Ability to be flexible, adapt, and do what it takes to execute initiatives
  
  

Work Conditions/ Physical Demands

• Work hours are typically 7:30am to 4:00pm. Monday – Friday.
• In Office
  
  

Pay& Benefits

Compensation is determined by various factors such as location, education, knowledge, skills, competencies, and experience, as well as internal and external equity and organizational needs. Additionally, this role is eligible for an annual discretionary bonus.

The salary range for this position is $19.60 to $23.50 Hourly. The posted range reflects our national average range for the job. We may ultimately pay more or less than the published range based on the factors mentioned above. This range may be modified in the future.

Benefits

At Liquidity Services, we provide a comprehensive benefits package that supports our employees' well-being and provides growth opportunities and career development. Our offerings include:

• Competitive wages
• Healthcare (medical, dental, vision, prescription drugs, FSAs)
• 401(k) plan
• Paid time off (PTO) and holidays
• Paid parental leave
• Life and disability insurance
• Employee Assistance Program (EAP)
• Professional development and tuition assistance
  
  

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity.

Liquidity Services is an Equal Opportunity Employer.

About Us

Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets, with over $10 billion in completed transactions to more than 5 million qualified buyers worldwide and 15,000 corporate and government sellers. It supports its clients’ sustainability efforts by helping them extend the life of assets, prevent unnecessary waste and carbon emissions, and reduce the number of products headed to landfills.