What are the responsibilities and job description for the Cashier/Customer Service position at Liquor Depot?
Job Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for customers, providing exceptional service while handling transactions efficiently. You will play a vital role in ensuring a positive shopping experience by assisting customers with their inquiries, managing cash register operations, and maintaining store presentation.
Responsibilities
- Greet customers warmly and provide assistance as needed to enhance their shopping experience.
- Operate the cash register and handle cash transactions accurately, ensuring proper cash handling procedures are followed.
- Process customer purchases efficiently using the POS system, including scanning items and processing payments.
- Stock shelves and maintain product displays to ensure the store is well-organized and visually appealing.
- Conduct product demos to promote new items and encourage sales through effective upselling techniques.
- Supervise junior staff members when necessary, providing guidance on customer service best practices.
- Address customer inquiries and resolve any issues promptly to maintain high levels of satisfaction.
- Maintain cleanliness and organization of the checkout area and surrounding store environment.
Skills
- Previous experience in a grocery store or retail environment is preferred.
- Proficiency in operating a cash register and familiarity with POS systems.
- Strong cash handling skills with attention to detail in processing transactions.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Ability to effectively upsell products while maintaining a friendly demeanor.
- Strong organizational skills for stocking shelves and managing inventory displays.
- Supervisory skills are a plus for overseeing junior staff members during shifts.
- A positive attitude with strong communication skills to engage effectively with customers.
Join our team as a Customer Service Associate / Cashier, where your contributions will help create an enjoyable shopping experience for our valued customers!
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $14 - $15
