Front Desk Receptionist

We are seeking a highly organized and cheerful front desk receptionist to work in the serene healing space of Moxi: a wellness clinic located in the heart of Soho.

Responsibilities

• Embody and promote Moxi's mission, vision, and communication of style to staff, patients and venders
• Checking patients in/out, scheduling, emails, phone calls, and fielding questions
• Ability and knowledge to speak of our services: acupuncture, Reiki, breathwork, etc.
• Monitor reception area and treatment rooms, keeping all in order and prepared for use.
• Coordinate with staff to ensure smooth patient flow and timely appointment scheduling.
• Follows policies and procedures, and upholds the standards of sanitation and sterilization
• Collaborate with other team members to address any issues or concerns that arise during the course of the day.
• Coordinate insurance based information to and from billers to assist in communicating patient benefits as it applies to our services

Qualifications

• 2 years of relevant work experience experience in customer service, hosting, retail, patient care and working within a team.
• Excellent communication skills (both verbal and written
• Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise "people skills"
• Demonstrated proficiency with EMR and database applications
• Demonstrated organizational skills and ability to pay close attention to detail
• Ability to multitask and work under pressure; ability to prioritize competing demands and complete action items efficiently with minimal supervision to meet deadlines
• Friendly, warm, and welcoming demeanor
• Prior work in a holistic clinic and/or insurance billing is a plus

Job Type

• Part-time
• 16-24 hours a week including at least one weekend day

Compensation

• Starting: $18-20/hr (based on experience)

• www.heymoxi.com